Head of Wine

Group Head of Wine at The Signet Collection - AKA King of the Grapes We have a confession to make…We like wine. Quite a lot. We like discovering it, talking about it, selling it, drinking it, learning about it and, most importantly, making sure our guests have a brilliant time because of it. So we're looking for someone who feels the same. Someone who knows their Chardonnay from their Chablis, their Rioja from their Ribera, and — perhaps most importantly — knows that wine is at its best when it's shared with people. We're looking for our Group Head of Wine. And this isn't a role for someone who wants to sit quietly in an office making wine lists. We want you out there. In our hotels. On the floor. With our teams. With our suppliers. At the table. Talking to guests. Tasting things. Teaching people. Creating experiences. And helping us turn a very good glass of wine into a very good reason to order another one. Where is this role? This role is based out of The Mitre by Hampton Court, West London. Although regular travel around our hotels and to suppliers will also be required. The Mitre is a refined, relaxed boutique hotel on the banks of the River Thames next to Hampton Court Palace. Easily commutable by train or car-this as a great place to work and become part of the Signet family. What will you actually be doing? You’ll have a wonderfully broad brief spanning wine, people, purchasing, operations, training, events, partnerships and commercial performance. Be our wine guru. You’ll become the go‑to person for all things wine across the collection. You’ll support our teams with wine knowledge, service and selling, making sure our guests receive confident, engaging and genuinely enjoyable advice. You’ll spend time in our hotels, joining teams during service, delivering brilliant briefings and getting stuck in on the floor. Because the best way to understand hospitality is to actually be in it. You’ll support the selection of wines across our hotels, working with suppliers to source exciting products and build strong relationships. You’ll negotiate pricing and supplier contracts, manage wine investments and keep a close eye on our wine lists, GP and margins. We’ll want you to balance great wine with great business sense. Because as much as we love a beautifully expressive Burgundy, we’re also rather fond of making money. You’ll oversee pricing, price lists, stock levels and purchasing, making sure the commercial side of wine is every bit as well considered as the liquid in the bottle. Turn our teams into wine lovers. You won’t just know wine. You’ll know how to teach wine. You’ll also organise and monitor WSET training for our teams. The aim 1. A team who can confidently say: “I’d recommend this one…” rather than: “Erm… they’re all quite nice.” 2. You’ll help us create and host drinks‑related events, from Wine Supper Clubs to other brilliant and slightly more unexpected beverage experiences. We want people to leave thinking: “That was brilliant. When’s the next one?” 3. Build partnerships worth talking about. You’ll work with our suppliers and partners to create meaningful annual partnerships across our hotels. Summer terraces. Winter promotions. Festive seasons. Launches. Residencies. Events. 4. You’ll have responsibility for quarterly and annual strategy, forecasting sales and costs, monitoring performance and keeping a close eye on outgoing costs. 5. You’ll help manage revenue, costs and purchasing systems, create P