At a Glance
- Tasks: Provide expert SAP support and optimise client systems across various modules.
- Company: Join Support Revolution, a forward-thinking company transforming software support.
- Benefits: Competitive salary, generous leave, remote work, and personal development opportunities.
- Other info: Enjoy a fully remote model and a collaborative team environment.
- Why this job: Make a real impact on mission-critical business processes with your SAP expertise.
- Qualifications: 10+ years of SAP experience and strong problem-solving skills required.
The predicted salary is between 54000 - 84000 £ per year.
Are you an SAP expert who is passionate about delivering seamless system support? Come and join our team and make a tangible impact on mission‑critical business processes.
About the role: We’re seeking a passionate and skilled Primary Support Engineer to join our SAP practice. In this exciting role, you will be pivotal in maintaining the integrity and reliability of our clients’ SAP applications, ensuring timely and effective solutions to technical challenges. You will leverage your expertise to analyse issues, recommend improvements, and execute maintenance necessary to enhance system functionality and the overall user experience. If you’re ready to apply your SAP expertise to keep mission‑critical systems running at their best, we want to hear from you.
What you’ll be doing: As the SAP Primary Support Engineer, you will:
- Provide expert‑level SAP UK support across various modules like SD, FICO, HR/Payroll, WM, BW, and/or MM modules for clients across multiple industries
- Configure, troubleshoot, and optimise SAP modules, ensuring smooth operations for clients
- Perform root‑cause analysis of complex issues, identifying practical solutions and preventative measures
- Collaborate with cross‑functional teams, acting as a bridge between technical and business stakeholders
- Take ownership of client cases, ensuring SLAs are met without compromising quality
- Suggest and implement process improvements to enhance system functionality and user experience
- Stay updated on SAP releases, best practices, and industry trends, applying this knowledge to client solutions.
What we’re looking for: To be successful in this role, you should have:
- 10+ years of hands‑on SAP experience in multiple modules such as SD, MM, HR/Payroll, WM, BW, and FICO
- Strong technical and/or functional SAP expertise, including configuration and troubleshooting
- Knowledge of SAP architecture, implementation practices, and key functionality
- Strong analytical, problem‑solving, and critical thinking skills, capable of tackling complex challenges
- Excellent written and verbal communication skills to collaborate effectively with clients and teams
- Proven team player who contributes to cross‑functional collaboration and knowledge sharing.
Interview process: Our hiring process is designed to be efficient and transparent. Here’s what to expect:
- Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
- Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
- Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
- Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.
Benefits and perks: We offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary: We value your hard work with a salary of up to £75,000 per annum
- Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
- Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
- Birthday Leave: Celebrate YOU by taking your birthday off
- Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
- Company Pension Scheme: Secure your future with our Company pension scheme
- Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
- Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK – no office required!
- Employee Well‑being: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
- Personal Development: We invest in you with tailored training and career growth
- Employee Referral Scheme: Get rewarded for bringing great talent to our team.
About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you’re ready to be part of a fast‑growing, forward‑thinking company, join us and be part of the revolution!
SAP Primary Support Engineer employer: Support Revolution
Supermicro is an excellent employer for those looking to thrive in a dynamic and innovative environment. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a collaborative work culture that values creativity and initiative. Located in the UK, our team enjoys the unique advantage of engaging directly with industry leaders while contributing to cutting-edge server solutions that drive enterprise success.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Primary Support Engineer
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at Support Revolution.
✨Check Out Support Revolution Directly
Keep an eye on Support Revolution’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace SAP Primary Support Engineer
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the SAP Primary Support Engineer role at Support Revolution, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at Support Revolution.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at Support Revolution. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at Support Revolution.
How to prepare for a job interview at Support Revolution
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at Support Revolution. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
