At a Glance
- Tasks: Lead global support delivery for Third-Party Support and AMS in SAP, Oracle, and PeopleSoft.
- Company: Support Revolution, a leader in innovative support solutions.
- Benefits: Competitive salary, 100% remote work, generous leave, and pension scheme.
- Other info: Great personal development opportunities in a dynamic remote environment.
- Why this job: Drive operational excellence and customer success while working from anywhere.
- Qualifications: Extensive experience in SAP, Oracle, and PeopleSoft environments.
The predicted salary is between 60000 - 80000 £ per year.
Support Revolution is seeking a Head of Support to lead the global delivery of Third-Party Support and AMS. The ideal candidate will have extensive experience across SAP, Oracle, and PeopleSoft environments, ensuring operational excellence and customer success.
This position offers a competitive salary and 100% remote working model. Benefits include generous annual leave, a pension scheme, and personal development opportunities.
Remote Global Head of Enterprise Support employer: Support Revolution
Support Revolution is an exceptional employer, offering a fully remote working model that promotes work-life balance and flexibility. With a strong focus on employee development, generous annual leave, and a comprehensive pension scheme, we foster a supportive culture that prioritises operational excellence and customer success, making it an ideal place for professionals seeking meaningful and rewarding careers in the tech support industry.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Global Head of Enterprise Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the SAP, Oracle, and PeopleSoft communities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to support leadership. We recommend setting up mock interviews with friends or using online platforms to get comfortable in front of the camera.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your achievements in operational excellence and customer success. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Global Head of Enterprise Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with SAP, Oracle, and PeopleSoft. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements in these areas!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Support role. Share specific examples of how you've driven operational excellence and customer success in previous positions.
Showcase Your Leadership Skills:As a global leader, we need to see your leadership style. In your application, mention any teams you've led or projects you've managed that demonstrate your ability to inspire and guide others towards success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Support Revolution
✨Know Your Stuff
Make sure you brush up on your knowledge of SAP, Oracle, and PeopleSoft environments. Be ready to discuss your experience in these areas and how you've ensured operational excellence in previous roles.
✨Showcase Leadership Skills
As a Head of Support, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led teams to success, resolved conflicts, and improved customer satisfaction in past positions.
✨Understand the Company Culture
Research Support Revolution and their approach to Third-Party Support and AMS. Understanding their values and mission will help you align your answers with what they’re looking for in a candidate.
✨Prepare Questions
Have insightful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Think about their support strategies and how they measure success.
