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- Tasks: Lead HR operations and ensure smooth people processes across global teams.
- Company: Join a fast-growing tech company focused on empowering businesses.
- Benefits: Competitive salary, generous leave, remote work, and personal development opportunities.
- Other info: Enjoy a fully remote model and be part of a dynamic, innovative team.
- Why this job: Make a real impact in a people-focused environment where HR truly matters.
- Qualifications: Hands-on HR experience, strong knowledge of employment law, and excellent communication skills.
The predicted salary is between 55000 - 60000 £ per year.
Are you a hands-on HR expert who loves solving problems and keeping people connected? If so, we’ve got the perfect role for you.
About the role: We’re looking for a confident, hands-on HR Manager to take ownership of our day-to-day HR operations and ensure our people processes run seamlessly across our global teams. This role is all about getting things done well - combining practical HR expertise with a genuine care for people. You’ll be a trusted partner to managers and employees alike, making sure everything from onboarding to offboarding runs smoothly, and that our policies, systems, and culture keep pace with our business. If you’re ready to make an impact in a global, people-focused tech business where HR really matters, we’d love to hear from you.
What you’ll be doing: As our HR Manager, you’ll lead the charge in making HR work efficiently and effectively across the business. You will:
- HR Operations
- Manage day-to-day HR activities across the UK, India and the USA
- Oversee onboarding, contracts, engagement initiatives and offboarding with accuracy and care
- Act as the first point of contact for employee queries, offering clear and timely HR guidance
- Supervise and support HR team members to ensure consistent, high-quality HR service delivery
- Performance & Engagement
- Manage our Competency Framework and Coach & Connect cycles to support development and career growth
- Coordinate probation reviews, performance conversations, and engagement check-ins
- Partner closely with line managers to help them be effective people leaders and confidently fulfil their responsibilities as line managers
- Keep engagement high through proactive communication and follow-up
- Compliance & Administration
- Maintain and update HR policies and processes across all entities
- Support payroll, benefits, and HR system accuracy
- Handle employee relations matters fairly, confidentially and in line with best practice and policy
- Projects & Reporting
- Deliver HR initiatives and improvement projects on time and to a high standard
- Prepare reports, track key HR metrics, and share insights with management
- Collaborate with Finance, Recruitment, and IT to ensure cross-departmental alignment
What we’re looking for: To thrive in this role, you'll need the following experience, skills and mindset:
- Hands-on experience leading HR operations, systems, processes, and employee relations in fast-paced environments within the tech space
- Strong working knowledge of UK employment law; familiarity with India or US employment practices is a plus
- Proven ability to coach and develop line managers - equipping them with the tools, confidence and clarity to lead people effectively
- CIPD Level 5 qualified, working towards qualification, or qualified by substantial relevant HR experience
- Excellent organisational, communication, and prioritisation skills with the ability to manage competing demands
- Able to work with pace, agility, and ownership in a dynamic, growing organisation
- Proactive and hands-on, with a strong bias for action and delivery
Benefits and perks: We offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary: We value your hard work with a salary of up to £60,000
- Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
- Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
- Birthday Leave: Celebrate YOU by taking your birthday off
- Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
- Company Pension Scheme: Secure your future with our Company pension scheme
- Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
- Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
- Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
- Personal Development: We invest in you with tailored training and career growth
- Employee Referral Scheme: Get rewarded for bringing great talent to our team.
About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.
If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!
HR Manager in London employer: Support Revolution
Contact Detail:
Support Revolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your hands-on HR experience aligns with their needs. Remember, it’s all about making that personal connection!
✨Tip Number 3
Practice your pitch! Be ready to explain how you can take ownership of HR operations and improve processes. Highlight your problem-solving skills and how you genuinely care for people – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace HR Manager in London
Some tips for your application 🫡
Show Your HR Passion: When writing your application, let your passion for HR shine through! Share specific examples of how you've solved problems and connected with people in previous roles. We want to see that you genuinely care about making a difference.
Tailor Your CV: Make sure your CV is tailored to the HR Manager role. Highlight your hands-on experience with HR operations and any relevant qualifications. We love seeing how your skills align with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to showcasing your achievements and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Support Revolution
✨Know Your HR Stuff
Make sure you brush up on your knowledge of UK employment law and any relevant practices from India or the US. Being able to discuss these confidently will show that you're not just a hands-on HR expert, but also someone who understands the legal landscape.
✨Showcase Your People Skills
Prepare examples of how you've successfully managed employee relations and supported line managers in the past. Highlighting your ability to coach and develop others will resonate well with the interviewers, as they’re looking for someone who genuinely cares about people.
✨Be Ready to Discuss Processes
Since this role involves overseeing day-to-day HR operations, be prepared to talk about how you've streamlined processes in previous roles. Share specific initiatives you've led that improved efficiency or engagement, as this will demonstrate your proactive approach.
✨Engagement is Key
Think about ways you've kept employee engagement high in your past positions. Whether it’s through performance conversations or engagement check-ins, having concrete examples will show that you can maintain a positive workplace culture, which is crucial for this role.