Supermicro is seeking a Service Engineer to handle complex, non standard service cases, collaborate closely with product managers, and produce detailed SOPs and knowledge base documentation.
The role requires on-site and remote troubleshooting, quick escalation handling, and 2nd line support for resellers. You will train new engineers, contribute to service programs, and travel to field locations as needed.
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Field Service Engineer — Data Center Servers & GPUs in London employer: Support Revolution
Supermicro is an excellent employer that fosters a collaborative and innovative work culture, where Field Application Engineers can thrive by engaging with diverse customers and contributing to impactful projects. With a strong emphasis on employee growth, Supermicro offers comprehensive training and development opportunities, ensuring that team members are well-equipped to deliver exceptional solutions. Located in a vibrant tech hub, employees benefit from a dynamic environment that encourages creativity and professional advancement.
