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- Tasks: Lead HR operations and ensure smooth processes across global teams.
- Company: Join a fast-growing, innovative company focused on empowering businesses.
- Benefits: Enjoy competitive salary, generous leave, and fully remote work options.
- Why this job: Make a real impact in a people-focused environment where HR truly matters.
- Qualifications: Hands-on HR experience and strong understanding of employment law required.
- Other info: Collaborative culture with excellent career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Are you a hands-on HR expert who loves solving problems and keeping people connected? If so, we’ve got the perfect role for you.
About the role: We’re looking for a confident, hands-on HR Manager to take ownership of our day-to-day HR operations and ensure our people processes run seamlessly across our global teams. This role is all about getting things done well - combining practical HR expertise with a genuine care for people. You’ll be a trusted partner to managers and employees alike, making sure everything from onboarding to offboarding runs smoothly, and that our policies, systems, and culture keep pace with our business. If you’re ready to make an impact in a global, people-focused business where HR really matters, we’d love to hear from you.
What you’ll be doing: As our HR Manager, you’ll lead the charge in making HR work efficiently and effectively across the business. You will:
- HR Operations
- Manage day-to-day HR activities across the UK, India and the USA
- Oversee onboarding, contracts, engagement initiatives and offboarding with accuracy and care
- Act as the first point of contact for employee queries, offering clear and timely HR guidance
- Performance & Engagement
- Manage our Competency Framework and Coach & Connect cycles to support development and career growth
- Coordinate probation reviews, performance conversations, and engagement check-ins
- Keep engagement high through proactive communication and follow-up
- Compliance & Administration
- Maintain and update HR policies and processes across all entities
- Support payroll, benefits, and HR system accuracy
- Handle employee relations matters fairly, confidentially and in line with best practice and policy
- Projects & Reporting
- Deliver HR initiatives and improvement projects on time and to a high standard
- Prepare reports, track key HR metrics, and share insights with management
- Collaborate with Finance, Recruitment, and IT to ensure cross-departmental alignment
What we’re looking for:
- Hands-on experience managing HR systems, processes, and employee relations
- Strong understanding of UK employment law, with bonus points for familiarity with India or US practices
- CIPD Level 7 or equivalent qualification
- Excellent organisational, communication, and prioritisation skills
- A practical, solution-focused approach – you make things happen!
Interview process: Our hiring process is designed to be efficient and transparent. Here’s what to expect:
- Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
- Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
- Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
- Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.
Benefits and perks:
- Competitive Salary: We value your hard work with a competitive salary, to be discussed from the very first conversation with us
- Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
- Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
- Birthday Leave: Celebrate YOU by taking your birthday off
- Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
- Company Pension Scheme: Secure your future with our Company pension scheme
- Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
- Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK – no office required!
- Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
- Personal Development: We invest in you with tailored training and career growth
- Employee Referral Scheme: Get rewarded for bringing great talent to our team.
About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!
HR Manager employer: Support Revolution
Contact Detail:
Support Revolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on their values, and see how they engage with their employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common HR scenarios. Think about how you'd handle onboarding, employee queries, or performance reviews. Being prepared with real-life examples will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 3
Don’t forget to ask questions during your interviews! Inquire about their HR initiatives, engagement strategies, or how they support employee development. This shows you're not just looking for a job, but are keen to contribute to their people-focused approach.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll be one step closer to joining a company that values HR as much as you do!
We think you need these skills to ace HR Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR Manager role. Highlight your hands-on experience and problem-solving skills, as these are key for us. Use specific examples that showcase your ability to manage HR operations effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about HR and how you can make an impact at StudySmarter. Don’t forget to mention your understanding of UK employment law and any international experience you have.
Showcase Your People Skills: We love candidates who genuinely care about people. In your application, highlight instances where you've successfully engaged with employees or resolved conflicts. This will show us that you’re not just about processes, but also about building relationships.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Support Revolution
✨Know Your HR Stuff
Make sure you brush up on your knowledge of UK employment law, as well as any relevant practices from India and the USA. Being able to discuss these confidently will show that you're not just a hands-on HR expert, but also someone who understands the legal landscape.
✨Showcase Your People Skills
Since this role is all about connecting with people, be prepared to share examples of how you've successfully managed employee relations or resolved conflicts in the past. Highlighting your practical, solution-focused approach will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving abilities. Think about situations where you've had to manage onboarding, performance reviews, or engagement initiatives, and be ready to explain your thought process and actions.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the company culture, team dynamics, and ongoing HR projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too!
