At a Glance
- Tasks: Drive smarter operations and lead key projects across our global business.
- Company: Join Support Revolution, a fast-growing company transforming software support.
- Benefits: Enjoy competitive salary, generous leave, remote work, and personal development opportunities.
- Other info: Fully remote role with excellent career growth and a supportive team culture.
- Why this job: Be at the heart of operations, making a real impact in a dynamic environment.
- Qualifications: Experience in operations management and strong project management skills required.
The predicted salary is between 49500 - 60500 £ per year.
Be the person who makes things happen – driving smarter operations, stronger processes and brilliant execution across our global business.
About the role:
We're looking for a brilliant Business Operations Manager to sit at the heart of Support Revolution's Operations team and help keep the engine behind our global business running brilliantly. Reporting to and working closely with our COO, you'll have a varied and influential role spanning Procurement, IT Operations, HR, Talent Acquisition, business improvement, governance and projects. You'll lead our Procurement and IT Operations activities, while working alongside our HR and Talent Acquisition teams to provide operational oversight and support. It's broad. It's busy. It's hands-on. And if you love getting things done, you'll love it. This is a full-time, fully remote UK position.
What you’ll be doing:
- Lead and develop our Procurement and IT Operations
- Provide operational oversight and support across HR and Talent Acquisition
- Manage key suppliers, contracts, renewals and operational spend
- Drive operational projects and improvements from idea to delivery
- Build smarter, simpler and more scalable ways of working
- Monitor KPIs, dashboards, budgets and operational performance
- Support operational governance, compliance and ISO standards
- Spot opportunities to improve our systems, automation and workflows
- Bring teams together to solve cross-functional challenges
- Support managers, drive accountability, and keep priorities moving
- Act as a trusted operational partner to the COO, providing support, insight and follow-through on key business priorities.
What we’re looking for:
We’re looking for an operator and a doer. Someone who can see the bigger picture but isn't afraid to roll up their sleeves, get into the detail and make things happen. You'll be naturally organised, commercially minded, curious and confident working across different areas of a business. You’ll ideally bring:
- Experience in Business Operations, Operations Management or a similar cross-functional role
- Experience managing people, projects and competing priorities
- Strong supplier and commercial management skills
- Experience improving business processes and ways of working
- Confidence working with budgets, KPIs and operational data
- Strong project-management skills
- Great stakeholder-management and communication skills
- A genuine ownership mentality.
Experience across Procurement, IT Operations, HR, Talent Acquisition, governance or ISO environments would be a big advantage - but we're not expecting you to be a specialist in everything. We're looking for someone who knows how to ask the right questions, bring the right people together and get it done. If your natural response to a challenge is "leave it with me" - we want to hear from you.
Interview process:
Our hiring process is designed to be efficient and transparent. Here’s what to expect:
- Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
- Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
- Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
- Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.
Benefits and perks:
We offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary: We value your hard work with a competitive package to be discussed from the very first conversation
- Generous Annual Leave: Take plenty of time to recharge with 33 days holiday, including bank holidays, and more as you grow with us
- Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
- Birthday Leave: Your birthday is yours – take the day off and enjoy it your way
- Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
- Company Pension Scheme: Secure your future with our Company pension scheme
- Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
- Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
- Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
- Personal Development: We invest in you with tailored training and career growth
- Employee Referral Scheme: Get rewarded for bringing great talent to our team.
About Support Revolution:
At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!
Business Operations Manager employer: Support Revolution
Supermicro is an excellent employer for those looking to thrive in a dynamic and innovative environment. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a collaborative work culture that values creativity and initiative. Located in the UK, our team enjoys the unique advantage of engaging directly with industry leaders while contributing to cutting-edge server solutions that drive enterprise success.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Business Operations Manager at Support Revolution!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Support Revolution or be willing to refer you for that Business Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Support Revolution who’s on the lookout for their next Business Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Business Operations Manager role at Support Revolution!
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Support Revolution. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Support Revolution
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Support Revolution. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
