At a Glance
- Tasks: Prepare delicious hot beverages and provide excellent customer service.
- Company: Join a multi award-winning contract catering company with a passionate team.
- Benefits: Enjoy free lunch, birthday off, and discounts at various outlets.
- Why this job: Be part of a vibrant team and learn from Michelin-starred chefs.
- Qualifications: Experience in customer service and confidence in cash handling.
- Other info: Flexible hours with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team. This is a Barista position to work on Tuesday, Wednesday and Thursday (22.5 hours per week).
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Barista (Tue, Wed, Thu) in London employer: Support Office
Contact Detail:
Support Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista (Tue, Wed, Thu) in London
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Brush up on your barista skills and be ready to showcase your coffee-making prowess. Maybe even prepare a signature drink to impress them during your trial shift!
✨Tip Number 3
Show off your personality! When you're chatting with the team, let your enthusiasm shine through. They want someone who can engage with customers and keep the vibe positive, so be yourself!
✨Tip Number 4
Don’t forget to follow up! After your interview or trial, drop them a quick thank-you note. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Barista (Tue, Wed, Thu) in London
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Talk about your experience as a Barista and how you enjoy crafting the perfect cup. We want to see that you’re not just in it for the job, but because you genuinely care about delivering great beverages.
Highlight Your Customer Service Skills: Make sure to mention any previous roles where you’ve interacted with customers. We’re all about creating a positive experience, so share examples of how you've gone above and beyond to make someone’s day better. It’s all about those personal touches!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team. Use bullet points if it helps to organise your thoughts – we love a well-structured application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and the benefits we offer!
How to prepare for a job interview at Support Office
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and how to create popular beverages. This shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to engage with customers and maintain high service standards.
✨Practice Cash Handling Scenarios
Since cash handling is a key part of the job, be prepared to discuss your experience with tills and managing transactions. You might even want to practice some mock scenarios to feel more confident discussing this aspect during the interview.
✨Emphasise Adaptability
The job requires you to adapt to changing service needs, so think of examples where you've successfully managed busy periods or adjusted to unexpected challenges. Highlighting your flexibility will show that you're ready to thrive in a fast-paced environment.