Barista / General Assistant in London
Barista / General Assistant

Barista / General Assistant in London

London Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Prepare delicious beverages and assist in catering duties while providing top-notch customer service.
  • Company: Award-winning contract catering company serving over 45,500 happy customers daily.
  • Benefits: Birthday off, masterclasses with chefs, free lunch, and discounts at various outlets.
  • Why this job: Join a dynamic team and develop your skills in a fun, fast-paced environment.
  • Qualifications: Experience in customer service and confidence in cash handling preferred.
  • Other info: Flexible shifts available, with transport costs covered after probation.

The predicted salary is between 12 - 16 £ per hour.

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team. This is a Barista position, with additional Catering Assistant duties as required by business needs. Shifts are available Monday to Friday, and flexibility is required to support units across Zones 1 to 3. Transport costs will be covered after the successful completion of a three-month probation period.

You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy. Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained.

You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others. You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.

Our benefits include:

  • An annual day off for your birthday!
  • Monthly masterclasses with Michelin-starred chefs.
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday!
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.

Barista / General Assistant in London employer: Support Office

As a multi award-winning contract catering company, we pride ourselves on our vibrant work culture that fosters creativity and personal growth. Our Barista/General Assistant role not only offers competitive benefits like free lunches and monthly masterclasses with Michelin-starred chefs, but also provides opportunities for professional development through fully funded courses. Join us in a dynamic environment where your contributions are valued, and enjoy the unique advantage of working across various locations in Zones 1 to 3, all while making a positive impact on our customers' experiences.
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Contact Detail:

Support Office Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Barista / General Assistant in London

✨Tip Number 1

Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what makes them tick will help you connect during your chat.

✨Tip Number 2

Practice your barista skills! If you can, whip up some drinks at home or in a café. Being able to talk about your experience with coffee and customer service will show you're passionate and ready to jump in.

✨Tip Number 3

Be ready to showcase your personality! They want someone enthusiastic and adaptable, so don’t be shy about sharing your experiences and how you handle busy situations or customer requests.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team and ready to embrace all the benefits we offer.

We think you need these skills to ace Barista / General Assistant in London

Barista Skills
Customer Service
Communication Skills
Cash Handling
Tills Operation
Merchandising
Stock Rotation
Adaptability
Teamwork
Problem-Solving Skills
Flexibility
Attention to Detail
Experience in a Service Environment

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let us know why you love being a Barista! Share your favourite coffee-making techniques or any special experiences you've had in the industry. This will help us see your enthusiasm and dedication to the craft.

Highlight Your Customer Service Skills: We value great customer service, so make sure to include examples of how you've gone above and beyond for customers in previous roles. Whether it’s managing a busy queue or handling special requests, we want to hear about it!

Be Flexible and Adaptable: Since our shifts can vary, it’s important to show that you’re flexible and ready to adapt. Mention any experience you have working in dynamic environments where you had to think on your feet and adjust to changing needs.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our amazing benefits right there!

How to prepare for a job interview at Support Office

✨Know Your Coffee

Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you stand out as a knowledgeable candidate.

✨Show Off Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to engage with customers and maintain high service standards.

✨Be Ready for a Practical Test

Since this is a Barista position, be prepared for a practical test where you might need to make a drink or handle a till. Practise making popular drinks at home and get comfortable with cash handling. This will help you feel more confident during the interview.

✨Emphasise Flexibility and Teamwork

Highlight your flexibility and willingness to adapt to changing service needs. Share examples of how you've worked well in a team and supported colleagues during busy periods. This aligns with the company's focus on teamwork and adaptability across different zones.

Barista / General Assistant in London
Support Office
Location: London
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  • Barista / General Assistant in London

    London
    Full-Time
    12 - 16 £ / hour (est.)
  • S

    Support Office

    50-100
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