At a Glance
- Tasks: Serve delicious food and ensure a clean, welcoming environment for customers.
- Company: BM Caterers, a vibrant team in Hertfordshire with a focus on customer satisfaction.
- Benefits: Enjoy free lunch, Monday to Friday hours, and a friendly work atmosphere.
- Other info: Perfect for students looking for flexible hours and a fun work environment.
- Why this job: Join us to gain valuable experience in customer service while enjoying great perks.
- Qualifications: Food Safety Level 2 and Health & Safety Level 2 certificates required.
The predicted salary is between 18900 - 23100 £ per year.
BM Caterers in Hertfordshire is seeking a Customer Service Assistant / General Assistant to join our team.
The role runs Monday to Friday, 7:00-15:30 at Pelham National Grid Substation, Stocking Pelham.
Responsibilities include monitoring counters and chillers, keeping areas clean, and delivering prompt service to customers.
You will hold Food Safety Level 2 and Health & Safety Level 2 certificates, bring customer service experience, and apply merchandising and till skills to ensure a positive
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Catering Customer Service & General Assistant - Free Lunch employer: Support Office
BM Caterers is an excellent employer that values its team members by offering a vibrant work culture focused on exceptional service and coffee artistry. With flexible shifts and opportunities for career growth, employees can thrive in a supportive environment while enjoying the dynamic atmosphere of working across various locations in zones 1 to 3. Join us to be part of a dedicated team that prioritises both personal development and outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Customer Service & General Assistant - Free Lunch
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Support Office. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Support Office
Don't be shy about reaching out to Support Office directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Customer Service & General Assistant - Free Lunch
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Support Office and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Support Office
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
