At a Glance
- Tasks: Lead and optimise operations across multiple SOHO Coffee shops to boost profits.
- Company: Join a vibrant team at SOHO Coffee, known for its positive culture.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and a focus on customer service excellence.
- Why this job: Make a real impact in the food retail industry while developing your leadership skills.
- Qualifications: 2 years of multi-site management experience in food retail and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Job Description
Area Operations Manager
Reports To: Head of Operations
Purpose: To provide SOHO Coffee shops Ltd with implementation, monitoring and review of a retail operation that maximises net retail profit.
Principal Accountabilities:
- Development of net profit across the entire store’s operation.
- Driving sales and controlling cost across all stores using weekly and monthly P&L’s and agreed commercial targets.
- Recruit, develop, and train our team to make a positive impact in all areas.
- Responsible for maximising each store’s relationships with centre managers and influential neighbours to the gain of sales and net profit.
- Maintain and sponsor a positive and respectful company culture to build motivated teams and faithful individuals at all levels.
- Develop and maintain a strong customer service culture as a point of difference on the high street.
- Take a leading role in building positive sales management with the store teams – coaching and empowering everyone.
- Review & audit Food Safety regulations in all locations. Drive and review actions to improve.
- Review & audit operational standards, cash controls, margins, & GP in all locations. Drive and review actions to improve.
- Ensure the correct response to the production of the weekly trading information and the monthly management accounts. Drive and review actions to improve.
- Audit and review Health & Safety compliance.
- Audit and review Fire Safety compliance.
- Oversee & guide disciplinary process, to ensure legal compliance and protect company reputation.
Key Skills & Experience:
- Evidence of leadership and management skills.
- 2 years’ experience in a similar role – multi-site management in food retail is a prerequisite.
- Excellent communication skills – good control of English language; able to communicate well both orally and in writing.
- Confident presentation skills.
- Commercial – must be able to demonstrate a commercial aptitude – be able to read a budget; demonstrate experience in target delivery; demonstrate a thorough level of understanding of the term gross profit and what factors affect the achievement of gross profit.
- Good IT skills. Able to utilise Microsoft Outlook, Excel, Word, and PowerPoint.
- Aptitude for developing and implementing business strategies.
- Full driving licence.
Compensation: To be discussed
Area Manager Southwest in Swindon employer: Support Hub - Office
SOHO Coffee shops Ltd is an exceptional employer, offering a vibrant work culture that prioritises team development and customer service excellence. With a focus on employee growth through training and leadership opportunities, we foster a respectful environment where every team member can thrive. Located in the heart of the Southwest, our commitment to maximising net retail profit while maintaining strong community relationships makes us a rewarding place to build your career.
