At a Glance
- Tasks: Manage facilities to ensure safety and compliance across all retail sites.
- Company: Join a dynamic team in a fast-paced retail environment.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Be part of a team that values innovation and continuous improvement.
- Why this job: Make a real impact by ensuring smooth operations and supporting new site openings.
- Qualifications: Experience in facilities management and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Facilities & Maintenance Manager is responsible for ensuring all retail sites, kitchens, and support facilities are safe, compliant, and fully operational. This role leads both reactive and planned maintenance, drives cost control, and ensures minimal disruption to trading. Working in a fast-paced environment, you will take a hands‑on approach to maintaining high standards across estates, supporting new site openings, and improving asset performance. Line Management responsibility for Maintenance Lead and Operational Support Administrator. Reporting into the Head of Operations.
Key Responsibilities
- Facilities & Maintenance Management: Oversee day‑to‑day facilities management across all locations, manage planned preventative maintenance (PPM) schedules, ensure timely resolution of reactive issues.
- Contractor & Supplier Management: Manage external contractors and service providers, monitor SLAs and ensure value for money.
- Compliance & Safety: Ensure compliance with health & safety, fire, and food safety, manage statutory inspections and certifications.
- Asset & Equipment Management: Maintain key equipment including refrigeration and kitchen equipment, track asset performance and reliability.
- Cost Management & Budgeting: Manage maintenance budgets and control costs, identify opportunities to reduce reactive spend.
- Projects & New Site Support: Support store openings, refurbishments, and fit‑outs, ensure site readiness and compliance.
- Continuous Improvement: Improve systems and maintenance tracking, drive efficiency and sustainability initiatives.
Key Skills & Experience
- Experience in facilities/maintenance within retail or food environments.
- Understanding of building systems and compliance.
- Multi‑site experience.
- Contractor management experience.
- Strong budgeting and organisational skills.
Qualifications
- Relevant qualification or equivalent experience.
- IOSH/NEBOSH (desirable).
Key Personal Attributes
- Hands‑on and proactive.
- Leadership and communication.
- Attention to detail and planning skills.
- Open mindset.
- Team player.
Compensation: To be discussed.
Facilities Manager employer: Support Hub - Office
Contact Detail:
Support Hub - Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've handled maintenance challenges or improved processes in previous roles. We want to see your hands-on experience shine!
✨Tip Number 3
Research the company! Before any interviews, dive into the company's values, recent projects, and their approach to facilities management. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Facilities Manager role directly. Plus, it shows us you're serious about joining our team and helps you stand out from the crowd.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your facilities management experience, especially in retail or food environments, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about facilities management. Share specific examples of how you've successfully managed maintenance budgets or improved asset performance in previous roles.
Showcase Your Leadership Skills: Since this role involves line management, don’t forget to mention your leadership experience. Tell us about times when you’ve led a team or managed contractors effectively to achieve great results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Support Hub - Office
✨Know Your Facilities Inside Out
Before the interview, make sure you research the company's facilities and maintenance practices. Familiarise yourself with their locations, types of equipment used, and any recent projects they've undertaken. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, like a sudden equipment failure or a compliance issue. Think through your past experiences and prepare examples that highlight your problem-solving skills and proactive approach. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
As a Facilities Manager, you'll need to lead a team. Be ready to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your communication skills and how you motivate others to maintain high standards across multiple sites.
✨Discuss Cost Management Strategies
Since budget management is key in this role, come prepared to talk about your experience with cost control and budgeting. Share specific strategies you've implemented to reduce costs while maintaining quality. This will demonstrate your ability to drive efficiency and sustainability initiatives.