At a Glance
- Tasks: Lead a passionate team to deliver innovative care solutions for the community.
- Company: Join an award-winning digital care service making a real difference.
- Benefits: Enjoy a competitive salary, 30 days annual leave, and flexible working hours.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Empower individuals to live independently while developing your leadership skills.
- Qualifications: Experience in team management and a commitment to quality care.
The predicted salary is between 30000 - 31000 £ per year.
Overview
This role is accountable to the SOL Connect Service Manager.
Salary: £30,517.58
Hours: 37 hours per week
Annual Leave: 30 days inclusive of public holidays
Base: Wishaw
General Description
SOL Connect is an established, multi-award-winning digital Technology Enabled Care (TEC) Service that empowers people to live independently in their own homes within the community. Integrating cutting-edge technology with person-centred planning, we collaborate with people to create TEC solutions that enable them to take control of their own care journey. This is a unique opportunity for a passionate and driven practitioner to join our Management Team and play a vital role in the establishment of SOL Connect in an existing Health and Social Care Partnership.
Job Purpose
As the SOL Connect Team Leader you will be pivotal in leading a team of practitioners to deliver compassionate, person-centred TEC services that improve the lives of the citizens of North Lanarkshire and surrounding areas. Reporting to the SOL Connect Service Manager the post holder will provide leadership and guidance to the team of SOL Connect Advisors. The role is crucial in ensuring that TEC Support Plans are coproduced and that the people we support achieve the outcomes that matter to them, fostering an environment where self-managed care is encouraged and supported.
Work Pattern
5 shifts over the course of 7 days, to meet the needs of the service and supporting staff. There will be rostered on-call duties, with TOIL days in return. Over the course of 4 weeks, and as part of the weekly contracted hours, it is expected that the post holder will log 10hrs of ‘hands on’ service delivery to ensure that they maintain first-hand knowledge and understanding of service delivery.
Key Responsibilities
- Support and Guidance: Provide supportive and reliable guidance to SOL Connect Advisors facilitating supervision, team meetings, practice development, staff induction, and ensuring everyone’s training is up to date.
- Adult Protection: Ensure that Adult Protection referrals are made promptly and in line with ASP processes to keep everyone safe.
- Incident Management: Record any incidents, escalate and notify as needed, and offer debrief/wellbeing sessions with staff to support them afterwards.
- Update Protocols: Keep protocols updated to reflect the changing needs of the people we support.
- Assist Service Managers: Work alongside Service Managers to carry out risk assessments and develop TEC support plans in line with these.
- Review Call Schedules: Regularly review call schedules to ensure they meet the needs of the people we support and align with their TEC support plans.
- Service Reviews: Conduct regular reviews of services and update TEC support plans to ensure they remain effective.
- Service Improvement: Collaborate with the North Lanarkshire Team Leader to identify ways to improve our services and support all teams in delivering the best TEC support.
- Effective Communication: Maintain open and effective communication with the people we support, their families, and other professionals.
- Team Updates: Keep the team informed with regular updates about changes to support arrangements and new services.
- Status Reporting: Provide regular updates on service delivery to Service Managers.
- Focus on Outcomes: Ensure that the support we provide reflects the personal outcomes that are important to the people we support, and regularly review and report on these.
- Staffing Rotas: Work with the team to create staffing rotas that ensure smooth operations and reconcile these for payroll purposes.
- Additional Support: Be ready to engage in any other activities as needed to ensure the smooth running and development of SOL Connect.
Skills & Abilities / Personal Capabilities
- Leadership and strong staff management skills
- Negotiation and influencing skills
- Partnership and networking skills
- Excellent communication skills, both verbal and written to a wide range of audiences
- Problem solving abilities
- Organised approach to meeting multiple deadlines
- Ability to be flexible and innovative to overcome challenges
- Good standard of Computer Literacy (Microsoft Word and Excel)
Experience Of
- Effective team working to achieve goals
- Conversion of strategy into ability to implementation action plans
- Managing services that provide support to people with a range of support needs practice and operational experience
Knowledge / Qualifications
- SVQ Level 3 or willing to work towards SSSC Registration
- Knowledge and understanding of what constitutes good quality support and practice
- Understanding of the Care Standards, Care Inspectorate and other Social Care Regulatory Bodies
- Understanding of the principles of Self-Directed Support
Aptitudes and Attitudes
- Flexible attitude to continuous change and improvement
- Positive approach and contribution to new ideas and ways of working
- Ability to work as part of a team, role modelling best practice whilst coaching and mentoring
- A collaborative and solutions-based approach
- Commitment to the values of the organisation
- Enthusiastic and self motivated
- Flexible approach to working
Location: Wishaw Office
Department: SOL Connect - Team Leader
SOL Connect Team Leader – North Lanarkshire in Wishaw employer: Support for Ordinary Living
At SOL Connect, we pride ourselves on being an exceptional employer that values compassion, innovation, and teamwork. Located in the heart of Wishaw, our multi-award-winning digital Technology Enabled Care service offers a supportive work culture with ample opportunities for professional growth and development. With 30 days of annual leave and a commitment to employee well-being, we empower our team to make a meaningful impact in the lives of the citizens of North Lanarkshire.
Contact Details:
Support for Ordinary Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SOL Connect Team Leader – North Lanarkshire in Wishaw
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what SOL Connect stands for and how you can contribute to their mission. Tailor your responses to show how your skills align with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the role of Team Leader at SOL Connect.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace SOL Connect Team Leader – North Lanarkshire in Wishaw
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of SOL Connect Team Leader. We want to see how you can lead a team and improve lives in North Lanarkshire!
Showcase Your Leadership Skills:In your written application, emphasise your leadership and staff management abilities. Share examples of how you've successfully guided teams in the past, as this is crucial for the role we're looking to fill.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the SOL Connect Team Leader role. We can’t wait to hear from you!
How to prepare for a job interview at Support for Ordinary Living
✨Know Your Stuff
Make sure you understand the SOL Connect service and its impact on the community. Familiarise yourself with the principles of Technology Enabled Care (TEC) and how they empower individuals. This knowledge will help you demonstrate your passion for the role and your commitment to person-centred care.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or implemented changes. Highlight your ability to motivate and support others, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about potential scenarios you might face in the role, such as managing staff schedules or handling incidents. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, ongoing projects, or future goals of SOL Connect. This shows your genuine interest in the position and helps you gauge if the organisation aligns with your values and career aspirations.
