At a Glance
- Tasks: Provide overnight support using innovative technology to help people stay safe and connected.
- Company: Join an award-winning Technology Enabled Care service making a real difference.
- Benefits: Earn £14.35 per hour with 6 weeks annual leave and flexible shifts.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a positive impact on people's lives while working in a supportive team.
- Qualifications: Compassionate individuals ready to learn and support others.
The predicted salary is between 14.35 - 14.35 £ per hour.
Accountable to: SOL Connect Team Leader
Salary: £14.35 per hour
Hours: 42 average per week
Annual Leave: 6 Weeks
Base: Wishaw
Work Pattern: Shifts are 12 hours, 8.30pm – 8.30am.
WEEK 1 - Tuesday, Wednesday, Thursday (36 HOUR WEEK)
WEEK 2 - Monday, Friday, Saturday, Sunday (48 HOUR WEEK)
General Description
SOL Connect is an award-winning Technology Enabled Care (TEC) service that helps people live safely and independently in their own homes. By combining smart technology with person-centred support, we help people stay connected, in control and able to access support when they need it.
As leaders in Technology Enabled Care, we believe the future of social care lies in combining technology with skilled and compassionate human support. Through the SOL Connect HUB, which enables face to face video conferencing, we provide 24/7 real-time support, reassurance and connection, helping people live the lives they choose within their own communities.
Job Purpose
As a SOL Connect Responder, you will provide overnight support to people using our service, helping them remain safe, independent and connected within their own homes. This isn't a traditional support worker role. Using our SOL Connect HUB you'll connect directly with people in their homes from our office base, providing reassurance, wellbeing support, medication prompts and other monitoring. Sometimes people need in-person support through the night, and that's where you make a difference.
As a member of our Responder team, you will play a crucial role in helping people live safely and independently in their own homes. By responding when support is needed most, you will help prevent avoidable hospital admissions, enable safe hospital discharges, support unpaid carers, and improve the quality of life for people who rely on care and support services.
Key Responsibilities
- Deliver person-centred support in line with individual outcomes and Technology Enabled Care (TEC) support plans.
- Build trusted relationships with people using the SOL Connect service.
- Use the SOL Connect HUB to provide responsive support, reassurance and wellbeing monitoring.
- Assess situations and make informed decisions to ensure people receive the right support at the right time.
- Carry out remote and in-person wellbeing visits when required.
- Support people to remain safe, independent and connected within their communities.
- Respond to changes in wellbeing, requests for support and incidents in line with agreed procedures.
- Support people following a fall or other incident in accordance with training and organisational procedures.
- Liaise effectively with families, carers, emergency services and partner agencies when required.
- Respond to issues relating to TEC equipment and escalate concerns where appropriate.
- Promote safeguarding, dignity, choice and control in all aspects of your work.
- Maintain accurate and up-to-date records using organisational systems.
- Contribute to the ongoing development and improvement of the SOL Connect service.
- Act as a positive ambassador for SOL and its values.
SOL Connect Responder employer: Support for Ordinary Living
Support for Ordinary Living is an exceptional employer that prioritises the well-being and professional growth of its staff. With a strong commitment to person-centred care, employees enjoy a supportive work culture that values empathy and flexibility, alongside competitive pay and opportunities for ongoing development in the rewarding field of home support. Working in North Lanarkshire, you will be part of a dedicated team making a meaningful difference in the lives of those you support.
Contact Details:
Support for Ordinary Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SOL Connect Responder
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Support for Ordinary Living.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Support for Ordinary Living!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Support for Ordinary Living, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Support for Ordinary Living or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace SOL Connect Responder
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Support for Ordinary Living:Before hitting send, make sure to tailor your application specifically to Support for Ordinary Living! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Support for Ordinary Living
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
