At a Glance
- Tasks: Provide compassionate remote support to empower individuals in their care journey.
- Company: Join an award-winning digital care service dedicated to community wellbeing.
- Benefits: Earn £13.50 per hour with flexible shifts and a supportive team environment.
- Other info: Great opportunity for personal growth and making meaningful connections.
- Why this job: Make a real difference in people's lives while using innovative technology.
- Qualifications: No specific qualifications required, just a caring attitude and willingness to learn.
Vacancy – Relief Advisor
Accountable to:SOL Connect Team Leader
Hourly Rate: £14.35
Hours: Relief
Base: Inverclyde
General Description
SOL Connect is an established, multi-award-winning digital Technology Enabled Care (TEC) Service that empowers people to live independently in their own homes within the community. Integrating cutting-edge technology with person-centred planning, we collaborate with people to create TEC solutions that enable them to take control of their own care journey.
This is a unique opportunity for a person centred and forward-thinking support practitioner to use their skills to deliver support in a different way.
Job Purpose
As the SOL Connect Advisor you will play a crucial role in ensuring the safety, wellbeing, and independence of the people we support. Providing responsive remote support over our video conferencing HUB, you will apply traditional care and support skills and experience using bespoke technology.
The people that we support may call in using their HUB technology for a chat, some reassurance, or reminders to take medication or lock up at night. Others may call in at times of distress or when their mental health has deteriorated. SOL Connect Advisors possess a unique set of skills that enable them to seamlessly move between calls, delivering compassionate care and support remotely.
Please Note - This position involves extended periods of sitting and screen time.
Work Pattern
Flexible work schedules available to match your availability, including Day, Back, and Night Shifts.
Key Responsibilities
Responsive care and support: Provide warm, person-centred support to people living with mental illness, addictions, or disability remotely from our base and in line with individual TEC support plans.
Person centred approach: Treat the people we support with compassion, respect, and dignity and maintain high standards of service delivery in line with the National Health and Social Care Standards.
Enablement: Provide support to people to regain skills and maximise their independence by supporting them to set personal goals, fostering a sense of accomplishment and motivation as people progress.
Empowerment and Advocacy: Advocate for the rights and needs of the people we support, empowering them to take control of their TEC journey.
Facilitate connections: Support people to make the most of our technology to help them stay connected with their loved ones and community.
Support Carers:Facilitate around the clock care and support that takes account of and supports the role of carers.
Team collaboration: Work as part of a team of Advisors to ensure people receive a service that is aligned with their needs and wishes. Provide support to your colleagues following any difficult calls/interactions.
Alarms monitoring: Monitor passive alarms (like motion sensors and door contacts) and ensure the correct action is taken, in line with peoples TEC support plans. Monitor and report on patterns and trends that may indicate deteriorations in people’s conditions.
Working with others: Maintain strong collaborative relationships with our partners in the Health and Social Care Partnership.
Medication:Where appropriate provide medication prompts to people to reduce reliance on direct support workers to meet this need.
Crisis Management:Implement strategies for managing crises and emergencies, ensuring the safety and well-being of the people we support.
Reflective Practice: Engage in reflective practice debrief sessions to ensure continuous learning.
Keeping Records: Maintain accurate and up-to-date records on the health, wellbeing, and achievements of the people we support.
Weekly Planning: Assist the people we support in organising their weekly plans and ensure the service is flexible around the things that are important to them.
Regular Reviews: Plan, facilitate, and record regular reviews with the people we support to ensure SOL Connect are supporting them to achieve the outcomes that are important to them.
Following Policies: Understand and follow SOL’s policies and procedures.
Maintaining Reputation: Uphold and protect the positive image and reputation of SOL.
Adult Protection: Ensure that any concerns about an adult who may be at risk of harm are raised immediately.
Incident Management: Record any incidents and escalate these.
Update TEC Support Plans: Keep support plans updated to reflect the changing needs of the people we support. Highlight where these require updated due to a change in preferences or needs.
SOL Connect Relief Advisor - Greenock employer: Support for Ordinary Living
Support for Ordinary Living is an exceptional employer that prioritises the well-being and professional growth of its staff. With a strong commitment to person-centred care, employees enjoy a supportive work culture that values empathy and flexibility, alongside competitive pay and opportunities for ongoing development in the rewarding field of home support. Working in North Lanarkshire, you will be part of a dedicated team making a meaningful difference in the lives of those you support.
Contact Details:
Support for Ordinary Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SOL Connect Relief Advisor - Greenock
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Support for Ordinary Living for the SOL Connect Relief Advisor - Greenock role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace SOL Connect Relief Advisor - Greenock
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Support for Ordinary Living, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Support for Ordinary Living, and how you can make a difference!
How to prepare for a job interview at Support for Ordinary Living
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Support for Ordinary Living.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Support for Ordinary Living appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Support for Ordinary Living supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
