At a Glance
- Tasks: Provide compassionate remote support to empower individuals in their care journey.
- Company: Join an award-winning digital care service dedicated to community wellbeing.
- Benefits: Earn £13.50 per hour with flexible shifts and a supportive team environment.
- Other info: Opportunity for personal growth and meaningful connections in a collaborative setting.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Experience in social care, especially with mental health or disabilities is preferred.
The predicted salary is between 30827 - 37677 £ per year.
General Description
SOL Connect is an established, multi-award-winning digital Technology Enabled Care (TEC) Service that empowers people to live independently in their own homes within the community. Integrating cutting-edge technology with person-centred planning, we collaborate with people to create TEC solutions that enable them to take control of their own care journey.
Position Overview
- Vacancy – Relief Advisor
- Accountable to: SOL Connect Team Leader
- Hourly Rate: £13.50
- Hours: Relief
- Base: Inverclyde
Job Purpose
As the SOL Connect Advisor you will play a crucial role in ensuring the safety, wellbeing, and independence of the people we support. Providing responsive remote support over our video conferencing HUB, you will apply traditional care and support skills and experience using bespoke technology. The people that we support may call in using their HUB technology for a chat, some reassurance, or reminders to take medication or lock up at night. Others may call in at times of distress or when their mental health has deteriorated. SOL Connect Advisors possess a unique set of skills that enable them to seamlessly move between calls, delivering compassionate care and support remotely.
Please Note: This position involves extended periods of sitting and screen time.
Work Pattern
Flexible work schedules available to match your availability, including Day, Back, and Night Shifts.
Key Responsibilities
- Responsive care and support: Provide warm, person-centred support to people living with mental illness, addictions, or disability remotely from our base and in line with individual TEC support plans.
- Person centred approach: Treat the people we support with compassion, respect, and dignity and maintain high standards of service delivery in line with the National Health and Social Care Standards.
- Enablement: Provide support to people to regain skills and maximise their independence by supporting them to set personal goals, fostering a sense of accomplishment and motivation as people progress.
- Empowerment and Advocacy: Advocate for the rights and needs of the people we support, empowering them to take control of their TEC journey.
- Facilitate connections: Support people to make the most of our technology to help them stay connected with their loved ones and community.
- Support Carers: Facilitate around the clock care and support that takes account of and supports the role of carers.
- Team collaboration: Work as part of a team of Advisors to ensure people receive a service that is aligned with their needs and wishes. Provide support to your colleagues following any difficult calls/interactions.
- Alarms monitoring: Monitor passive alarms (like motion sensors and door contacts) and ensure the correct action is taken, in line with peoples TEC support plans. Monitor and report on patterns and trends that may indicate deteriorations in people’s conditions.
- Working with others: Maintain strong collaborative relationships with our partners in the Health and Social Care Partnership.
- Medication: Where appropriate provide medication prompts to people to reduce reliance on direct support workers to meet this need.
- Crisis Management: Implement strategies for managing crises and emergencies, ensuring the safety and well-being of the people we support.
- Reflective Practice: Engage in reflective practice debrief sessions to ensure continuous learning.
- Keeping Records: Maintain accurate and up-to-date records on the health, wellbeing, and achievements of the people we support.
- Weekly Planning: Assist the people we support in organising their weekly plans and ensure the service is flexible around the things that are important to them.
- Regular Reviews: Plan, facilitate, and record regular reviews with the people we support to ensure SOL Connect are supporting them to achieve the outcomes that are important to them.
- Following Policies: Understand and follow SOL’s policies and procedures.
- Maintaining Reputation: Uphold and protect the positive image and reputation of SOL.
- Adult Protection: Ensure that any concerns about an adult who may be at risk of harm are raised immediately.
- Incident Management: Record any incidents and expedite and oversee escalation.
- Update TEC Support Plans: Keep support plans updated to reflect the changing needs of the people we support. Highlight where these require an update due to a change in preferences or needs.
Experience
Preferred - 1 Year social care experience as well as experience in supporting people who are living with mental illness, disability, addictions or autism.
Location: Inverclyde
Department: SOL Connect Relief
SOL Connect Relief Advisor – Greenock employer: Support for Ordinary Living
SOL Connect is an exceptional employer that prioritises the wellbeing and independence of both its clients and employees. With a flexible work culture, competitive hourly rates, and a strong commitment to personal and professional growth, team members are empowered to make a meaningful impact in the community. Working in Inverclyde offers unique opportunities to engage with cutting-edge technology while providing compassionate support to those in need, fostering a rewarding and fulfilling career path.
Contact Details:
Support for Ordinary Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SOL Connect Relief Advisor – Greenock
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Support for Ordinary Living, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Support for Ordinary Living. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Support for Ordinary Living's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace SOL Connect Relief Advisor – Greenock
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Support for Ordinary Living. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Support for Ordinary Living.
How to prepare for a job interview at Support for Ordinary Living
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Support for Ordinary Living.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a SOL Connect Relief Advisor – Greenock at Support for Ordinary Living.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Support for Ordinary Living that you're ready to hit the ground running in the SOL Connect Relief Advisor – Greenock role.
