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- Tasks: Deliver tailored training and support for assistance dog programmes, overseeing client services.
- Company: A dedicated organisation focused on enhancing lives through assistance dogs.
- Benefits: Flexible hours, travel opportunities, and a chance to make a real difference.
- Why this job: Join a passionate team and help clients build strong partnerships with their dogs.
- Qualifications: Experience in dog training, excellent communication, and decision-making skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting a dedicated Senior Client Services Coordinator to deliver our assistance dog programmes, providing tailored, one-to-one training & support to our clients and their dogs. This includes task work, obedience, and building strong partnerships through home visits, community sessions, and nationwide travel.
The Senior Client Services Coordinator will oversee the client services team, ensuring high-quality support across assessments, waitlists, aftercare, and partnerships. Responsibilities include:
- Training new staff
- Supporting recruitment
- Managing client progress and behavioural concerns
- Contributing to team planning and performance
The role requires strong experience in dog training and behaviour, excellent communication skills, and the ability to make informed decisions in a fast-paced environment. Flexibility is essential, including some evenings, weekends, and travel.
Senior Client Services Coordinator in Sheffield employer: Support Dogs Limited
Contact Detail:
Support Dogs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the dog training and client services world. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone!
✨Tip Number 2
Prepare for those interviews by practising common questions related to client services and dog behaviour. Role-play with a friend or even in front of the mirror. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Showcase your experience! Bring along examples of your past work with clients and dogs during interviews. We love seeing how you’ve made a difference in previous roles, so don’t hold back on sharing those success stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team. Let’s get you that Senior Client Services Coordinator role!
We think you need these skills to ace Senior Client Services Coordinator in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in dog training and client support. We want to see how your skills align with the role of Senior Client Services Coordinator, so don’t hold back!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you’ve effectively communicated with clients or team members in the past. Share specific examples that show off your ability to build strong partnerships.
Highlight Your Flexibility: This role requires some evening and weekend work, so let us know about your availability and willingness to travel. Mention any previous experiences where you’ve had to adapt your schedule to meet client needs.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Support Dogs Limited
✨Know Your Canine Stuff
Make sure you brush up on your dog training and behaviour knowledge. Be ready to discuss specific techniques you've used in the past, as well as any challenges you've faced and how you overcame them. This will show that you’re not just passionate about dogs but also experienced in handling various situations.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated with clients or team members, especially in challenging situations. This will demonstrate your ability to build strong partnerships.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work evenings, weekends, and travel. Share any previous experiences where you had to adapt your schedule for the benefit of your clients or team. This shows that you understand the demands of the role and are committed to providing excellent service.
✨Team Player Mindset
Highlight your experience in leading or supporting teams. Discuss how you’ve trained new staff or contributed to team planning and performance. This will illustrate your leadership skills and your ability to foster a collaborative environment, which is crucial for overseeing the client services team.