At a Glance
- Tasks: Deliver tailored training and support for clients and their assistance dogs.
- Company: A passionate organisation dedicated to enhancing lives through assistance dogs.
- Benefits: Flexible hours, travel opportunities, and a chance to make a real difference.
- Why this job: Lead a team while helping clients and their dogs thrive together.
- Qualifications: Strong dog training experience and excellent communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting a dedicated Senior Client Services Coordinator to deliver our assistance dog programmes, providing tailored, one-to-one training & support to our clients and their dogs. This includes task work, obedience, and building strong partnerships through home visits, community sessions, and nationwide travel.
The Senior Client Services Coordinator will oversee the client services team, ensuring high-quality support across assessments, waitlists, aftercare, and partnerships. Responsibilities include:
- Training new staff
- Supporting recruitment
- Managing client progress and behavioural concerns
- Contributing to team planning and performance
The role requires strong experience in dog training and behaviour, excellent communication skills, and the ability to make informed decisions in a fast-paced environment. Flexibility is essential, including some evenings, weekends, and travel.
Senior Client Services Coordinator employer: Support Dogs Limited
Contact Detail:
Support Dogs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the dog training and client services world. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone!
✨Tip Number 2
Show off your skills! If you’ve got experience in dog training or client support, create a portfolio showcasing your successes. Include testimonials from clients or colleagues. This will help us see your impact and dedication.
✨Tip Number 3
Prepare for the interview like it’s a big dog show! Research the company, understand their mission, and think about how your experience aligns with their needs. We want to see your passion for helping clients and their dogs shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Client Services Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in dog training and client services. We want to see how your skills align with the role of Senior Client Services Coordinator, so don’t hold back!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and team members, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this.
Highlight Your Flexibility: Flexibility is key for this position, so be sure to mention any experience you have with working varied hours or travelling for work. We appreciate candidates who can adapt to different situations!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Support Dogs Limited
✨Know Your Canine Stuff
Make sure you brush up on your dog training and behaviour knowledge. Be ready to discuss specific techniques you've used in the past and how they’ve helped clients. This will show that you’re not just passionate about dogs, but also experienced in delivering effective training.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Think of examples where you've successfully communicated with clients or team members, especially in challenging situations. This will demonstrate your ability to build strong partnerships.
✨Flexibility is Key
Be prepared to discuss your availability for evenings, weekends, and travel. Share any previous experiences where you had to adapt your schedule to meet client needs. This will highlight your commitment to providing high-quality support.
✨Team Player Vibes
As you'll be overseeing a team, think about your leadership style and how you support others. Prepare examples of how you've trained new staff or contributed to team planning. This will show that you can manage and motivate a team effectively.