At a Glance
- Tasks: Lead CRM campaigns and manage social media to enhance customer engagement.
- Company: Join a forward-thinking digital marketing team at Fuller’s.
- Benefits: Competitive salary, access to cutting-edge tools, and career growth opportunities.
- Other info: Dynamic environment with a test-and-learn culture.
- Why this job: Shape how we connect with millions and make a real impact.
- Qualifications: 2 years in digital marketing with CRM and social media experience.
The predicted salary is between 32000 - 32000 € per year.
This role is located in our office (Chiswick, W4 3NN). Up to £32,000. We are seeking a creative and driven Digital Marketing Assistant to join our central team, reporting to the Digital Marketing Lead. You’ll lead Fuller’s CRM and social media channels – enhancing customer relationships, boosting digital presence, and supporting site teams. This is a great opportunity for a data‑led marketer to shape our email and social communications in a fast‑paced, dynamic environment.
Responsibilities
- CRM & Email Marketing: Lead end‑to‑end CRM campaigns including planning, testing, and reporting. Optimise customer journeys and automation to boost engagement and loyalty. Manage CRM platforms (Acteol/Atreemo) and deliver performance insights.
- Social Media: Oversee organic social content across Fuller’s and sub‑brands, ensuring brand consistency. Create and manage content calendars, aligning with broader marketing goals. Support and train local teams to improve social media quality and engagement.
- Campaign & Collaboration: Deliver integrated digital campaigns across CRM, social, paid media, and web. Partner with Operations and pub teams to activate central strategies locally. Monitor trends and competitor activity to bring fresh ideas to the team.
Qualifications
- 2 years experience in a digital marketing role.
- Demonstrable experience managing CRM campaigns and/or brand social media accounts.
- Familiarity with A/B testing, campaign optimisation, and reporting.
- Experience briefing and producing creative assets for digital campaigns.
- Strong Excel/analytics skills.
- Hospitality or retail experience.
This is a chance to shape how Fuller’s connects with millions of guests every year. You’ll join a forward‑thinking digital marketing team with a test‑and‑learn culture, access to cutting‑edge tools, and the opportunity to grow your career in a supportive environment. If you’re passionate about CRM, social media, and delivering marketing that makes a real commercial impact, we’d love to hear from you.
Sales and Events Manager employer: Support Centre
Fuller’s offers an exciting opportunity for a Sales and Events Manager in Chiswick, where creativity meets a dynamic work culture. With a focus on employee growth and development, you will be part of a forward-thinking team that values innovation and collaboration, all while enjoying the benefits of working in a vibrant hospitality environment. Join us to make a meaningful impact on customer relationships and digital presence, backed by a supportive team and cutting-edge tools.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to digital marketing. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRM campaigns and social media content. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to the hiring manager or team on LinkedIn. A friendly message expressing your enthusiasm can make a lasting impression.
✨Tip Number 4
Keep it local! If you're eyeing a position at Fuller’s, apply through our website. It shows you’re genuinely interested and gives you a better chance of landing that interview. Plus, we love seeing applications from passionate candidates!
We think you need these skills to ace Sales and Events Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for digital marketing shine through! We want to see how excited you are about CRM and social media, so don’t hold back on sharing your ideas and experiences.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your experience with CRM campaigns and social media management, and don’t forget to mention any relevant tools you’ve used. We love seeing how your skills align with what we’re looking for!
Be Data-Driven:Since this role is all about optimising customer journeys and boosting engagement, include specific examples of how you've used data in your previous roles. Show us how you’ve made a real impact through analytics and reporting!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Support Centre
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM platforms mentioned in the job description, like Acteol and Atreemo. Brush up on how to lead end-to-end CRM campaigns, as well as how to optimise customer journeys. Being able to discuss specific strategies or examples will show your expertise.
✨Showcase Your Social Media Savvy
Prepare to talk about your experience managing social media accounts. Bring examples of content calendars you've created or campaigns you've led. Highlight how you ensured brand consistency and improved engagement, as this is key for the role.
✨Be Data-Driven
Since this role requires a data-led approach, be ready to discuss your experience with A/B testing and campaign optimisation. Share specific metrics or insights from past campaigns that demonstrate your ability to analyse data and make informed decisions.
✨Collaborate and Communicate
This position involves working closely with various teams, so prepare to discuss your collaboration skills. Think of examples where you partnered with others to deliver integrated campaigns or supported local teams. Emphasising your teamwork abilities will resonate well with the interviewers.
