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- Tasks: Manage events and create unforgettable experiences in our vibrant pubs.
- Company: Join Fuller’s, a family-oriented company celebrating British pub culture.
- Benefits: Enjoy 25 days holiday, healthcare perks, pub vouchers, and life assurance.
- Why this job: Be part of a dynamic team driving change and innovation in hospitality.
- Qualifications: Strong customer service skills, knowledge of employment law, and IT proficiency.
- Other info: Flexible working with occasional site visits for a diverse experience.
The predicted salary is between 36000 - 60000 £ per year.
Fuller’s are creators of unique premium pub and hotel experiences. Our pubs pride themselves on our outstanding cask conditioned ales, delicious food, great wines and exemplary service. We are acutely aware of the role that traditional pubs play in British culture and their local communities, and work hard to ensure our pubs provide great surroundings and food and drink for all who walk through our doors. Fuller’s is family and a place where everyone belongs.
An opportunity has arisen for a People Relations Advisor to join the People Relations Team at our head office in Kew Bridge - we call it our Support Centre. Joining the team at a time of immense change is an exciting opportunity for the right person. This is a chance for an ambitious individual to be part of a successful team who thrive on innovative solutions and hard work.
The successful candidate will have:
- Outstanding customer service
- Knowledge of employment law and associated policies
- Strong interpersonal skills
- Great IT, data and reporting skills
- Ability to work autonomously
- Drive to make a difference
- Comfort with accountability
Core to their success will be their ability to gain the trust and confidence through legal and pragmatic coaching, communications and training, building on a fair, reasonable and consistent culture that is in line with the company’s values and heritage. Instant credibility and industry knowledge are essential, as are strong operational, employee relations and IT skills. The successful individual will be equally as comfortable presenting to their seniors as they are talking to their team. Critically this individual must be able to deliver results while embracing Fuller’s values. A positive, collaborative approach is a must.
Whilst the role is based at the Support Centre in Chiswick, the role allows for some home working and requires occasional site visits, so you must be willing to travel around the estate as required.
Benefits:
- 25 days holiday plus bank holidays
- Healthcare cash back plan
- Share save scheme
- Pub vouchers each year (after 6 months qualifying service)
- Life assurance
Events Manager employer: Support Centre
Contact Detail:
Support Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Fuller’s values and culture. Show us how your skills align with our mission of creating unique experiences. We want to see your passion for pubs and hospitality shine through!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role. We love candidates who can confidently present their ideas and demonstrate their problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are eager to join our family at Fuller’s.
We think you need these skills to ace Events Manager
Some tips for your application 🫡
Show Your Passion for Pubs: When writing your application, let your love for pubs and hospitality shine through. We want to see how you connect with the culture and community aspect of our brand, so share any relevant experiences that highlight your enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Events Manager role. Highlight your skills in customer service, team collaboration, and any experience with event planning. We appreciate when candidates take the time to align their application with what we’re looking for.
Be Authentic and Personable: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share stories or examples that showcase your interpersonal skills and how you’ve built trust within teams or with customers in the past.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and can consider you for this exciting opportunity at Fuller’s!
How to prepare for a job interview at Support Centre
✨Know Your Pubs
Before the interview, do your homework on Fuller’s pubs and their unique offerings. Familiarise yourself with their cask conditioned ales, food menus, and overall customer experience. This will show your genuine interest in the company and help you connect your skills to their values.
✨Showcase Your People Skills
As a People Relations Advisor, strong interpersonal skills are key. Prepare examples of how you've successfully navigated challenging situations or built trust within teams. Be ready to discuss how you can contribute to a positive, collaborative culture at Fuller’s.
✨Demonstrate Your IT Savvy
Since the role requires great IT skills, brush up on any relevant software or reporting tools you might use. Be prepared to discuss how you’ve used data to drive decisions or improve processes in previous roles. This will highlight your ability to work autonomously and deliver results.
✨Embrace the Challenge
Fuller’s is looking for someone who isn’t afraid to challenge the status quo. Think of instances where you’ve introduced innovative solutions or improved existing practices. Share these stories during your interview to demonstrate your proactive approach and alignment with their values.
