At a Glance
- Tasks: Manage customer enquiries, process orders, and support sales operations.
- Company: Join Langstone Supplies, a global business with a collaborative culture.
- Benefits: Competitive salary, annual bonus, health cash plan, and holiday allowance.
- Other info: Opportunities for career progression in a fast-paced environment.
- Why this job: Make a real impact by delivering exceptional customer service and supporting a dynamic team.
- Qualifications: Experience in sales support or customer service, strong communication skills, and attention to detail.
The predicted salary is between 26136 - 31944 £ per year.
Work Location: On-Site in Swansea, Wales. Monday to Friday 8:30am to 4:30pm
Salary: Competitive salary + annual bonus
Job Type: Full-time
About the Role
Join Langstone Supplies as a Sales Administrator and play a key role in delivering an exceptional customer experience. Working closely with both the Sales and Purchasing teams, you will manage customer enquiries, process and monitor orders, and provide essential administrative support to ensure the smooth day-to-day running of the sales office.
What you will be doing:
- Be the trusted point of contact for our customers, providing exceptional service and building lasting relationships through proactive communication and problem-solving.
- Take ownership of the order lifecycle, ensuring customer orders are accurately processed, tracked, and delivered on time by collaborating with multiple internal teams.
- Make a real impact behind the scenes, supporting sales operations, maintaining data accuracy, and contributing to the efficiency and success of the wider team.
What We're Looking For:
We'd love to hear from you if you have:
- Previous experience in a sales support, sales administration, or customer service role, preferably within a similar industry (non-cold-calling environment).
- Proficient in Microsoft Office applications, particularly Outlook, Excel, and Word.
- Professional and confident telephone manner with excellent verbal communication skills.
- Strong customer service focus, with the ability to build positive relationships and respond effectively to customer needs.
- Well-organised with strong attention to detail and the ability to manage multiple tasks and priorities.
- Able to work independently as well as collaboratively within a team in a fast-paced environment.
Why join Langstone Supplies?
- Established global business
- Collaborative team environment
- Opportunities for career progression
- Competitive salary and benefits
- Employee Assistance Programme
- Company Pension Scheme
- Health Cash Plan
- Holiday Allowance
About Langstone Supplies
We believe in doing the right thing, acting with integrity and respect in everything we do. We are committed to continuous improvement, always looking for better ways to serve our customers, support our colleagues and drive success. We honour our commitments, communicate openly, and work together as one team, valuing diverse perspectives and helping each other achieve great results. Ultimately, we put customers first while balancing the long-term success of our business, because together, we win.
Sales Administrator in Swansea employer: SUPPLY TECHNOLOGIES (UKGRP) LIMITED
As an Inside Sales Coordinator at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer comprehensive training programmes, competitive benefits, and a culture that values collaboration and innovation, all set in a vibrant location that fosters both personal and professional fulfilment. Join us to be part of a team that is dedicated to delivering exceptional customer experiences while enjoying the unique advantages of working in a thriving community.
Contact Details:
SUPPLY TECHNOLOGIES (UKGRP) LIMITED Recruitment Team
