At a Glance
- Tasks: Lead the operational delivery of voids programme and manage contractor performance.
- Company: Join a dynamic team focused on improving social housing services.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for professional growth and improvement.
- Why this job: Make a real difference in the community by enhancing housing quality and efficiency.
- Qualifications: Experience in managing repairs or void maintenance contracts and strong leadership skills.
The predicted salary is between 42300 - 51700 £ per year.
Purpose of the Role
The Contract Manager will be responsible for leading the operational delivery of the voids programme across all appointed contractors, ensuring work is delivered safely, to the required quality, within agreed timescales and in accordance with the Southwark Void Standard.
The post holder will provide day-to-day leadership across the contractor delivery programme, ensuring performance is actively managed and barriers to delivery are identified and resolved quickly.
Key Responsibilities
Successful candidates will be required to
- Lead the operational management of all void contractors.
- Monitor contractor performance against agreed KPIs and contractual requirements.
- Chair contractor performance meetings and drive continuous improvement.
- Escalate performance concerns and implement recovery plans where required.
- Ensure quality standards are consistently achieved through effective inspection and auditing.
- Work closely with Service Managers to coordinate workloads and maximise productivity.
- Produce performance reports and recommendations for senior management.
- Support mobilisation and embedding of new working practices.
- Ensure compliance with health and safety, statutory obligations and Southwark procedures.
- Drive improvements in turnaround times and overall void performance.
Essential Requirements
Applicants must demonstrate
- Significant experience managing repairs or void maintenance contracts.
- Strong understanding of contract management and performance frameworks.
- Experience working within social housing repairs and maintenance.
- Excellent leadership and stakeholder management skills.
- Experience using performance information to drive service improvement.
- Ability to make operational decisions within a fast-paced environment.
Desirable
- Experience of managing multiple contractors.
- Knowledge of NHF Schedule of Rates Version 7.2.
- Experience within local authority housing services.
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Contract Manager - Voids in London employer: Supply Staff Limited
At Supply Staff Limited, we pride ourselves on fostering a supportive and collaborative work environment that empowers our educators to thrive. Located in the vibrant community of Hertfordshire, we offer competitive benefits, professional development opportunities, and a culture that values creativity and innovation in teaching. Join us to inspire the next generation of performers while enjoying a fulfilling career in a dynamic educational setting.
