Investigation Assistant β€” Corporate Complaints & Enquiries

Investigation Assistant β€” Corporate Complaints & Enquiries

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Supply Staff Limited

At a Glance

  • Tasks: Assist in investigating complaints and responding to enquiries with a focus on customer service.
  • Company: Supply Staff Limited, dedicated to upholding the Council's values.
  • Benefits: Gain valuable experience in public service and enhance your investigative skills.
  • Other info: Join a supportive team and develop your career in local government.
  • Why this job: Make a difference by ensuring fair treatment and excellent service for the community.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

Supply Staff Limited in the United Kingdom is seeking a staff member to assist in the investigation of complaints under the Council's Corporate Complaints process and to respond to Local Government Ombudsman (LGO) enquiries.

You will carry out non-complex investigations aligned with the Council's vision and values, and provide guidance to administrative staff on case conduct, ensuring excellent customer service.

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Investigation Assistant β€” Corporate Complaints & Enquiries employer: Supply Staff Limited

At Supply Staff Limited, we pride ourselves on fostering a supportive and collaborative work environment that empowers our educators to thrive. Located in the vibrant community of Hertfordshire, we offer competitive benefits, professional development opportunities, and a culture that values creativity and innovation in teaching. Join us to inspire the next generation of performers while enjoying a fulfilling career in a dynamic educational setting.

Supply Staff Limited

Contact Details:

Supply Staff Limited Recruitment Team

We think you need these skills to ace Investigation Assistant β€” Corporate Complaints & Enquiries

Investigation Skills
Customer Service
Communication Skills
Attention to Detail
Analytical Skills
Problem-Solving Skills
Knowledge of Local Government Processes