At a Glance
- Tasks: Analyse operations and deliver insights to reshape services for better value.
- Company: Join a forward-thinking Council focused on modernisation and recovery.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Collaborative environment with opportunities to lead and mentor a team.
- Why this job: Be at the heart of transformation, driving change that benefits the community.
- Qualifications: Experience in operational analysis and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are supporting a Council currently operating under Exceptional Financial Support (EFS) and delivering an ambitious recovery and modernisation programme across all directorates. As part of this transformation, we are hiring Modernisation Business Analysts to provide the critical operational insight that underpins service redesign, cost savings, and improved outcomes for residents. These roles sit at the heart of the Council's modernisation portfolio focused not on systems, but on how services actually operate, and how they can be reshaped to deliver better value.
What You'll Be Doing:
- Conduct operational diagnostics to understand how services currently function
- Analyse costs, staffing structures, demand volumes, and performance data
- Deliver process mapping and workflow analysis, identifying inefficiencies and duplication
- Support the development of evidence-based transformation options and business cases
- Produce clear, structured outputs including briefing papers, data packs, and analysis
- Track benefits realisation, verifying whether projected savings are achieved
- Engage with stakeholders across services to build a realistic picture of operations
- Work collaboratively with Finance, Digital, PMO, and HR/OD teams
In addition to the above, you will:
- Lead end-to-end service diagnostics, from scoping through to recommendations
- Develop costed transformation options, including savings, risks, and timelines
- Manage and mentor a team of Modernisation Business Analysts
- Act as a key partner to Heads of Service and Senior Responsible Officers (SROs)
- Contribute to programme governance, including board papers and reporting
- Identify and escalate cross-cutting dependencies across programmes
You will:
- Deliver hands-on analytical work across multiple service reviews
- Support options appraisal through research, benchmarking, and modelling
- Maintain robust documentation of data sources, assumptions, and findings
- Provide timely updates and flag risks or dependencies to senior colleagues
- Work closely with operational teams to build trust and accurate insight
What We're Looking For:
- Essential Local Authority experience
- Experience in operational analysis, service review, or business improvement
- Strong analytical capability, particularly using financial, demand, and workforce data
- Ability to communicate insights clearly through structured written outputs
- Experience working in complex organizations (local government or similar preferred)
- Strong stakeholder engagement skills, with the ability to build credibility
- A proactive, detail-oriented approach to problem solving and analysis
If you are interested in this role please send your updated CV in the first instance.
Business Analyst employer: Supply Staff Limited
As a forward-thinking Council committed to modernisation and recovery, we offer an exceptional work environment for Business Analysts looking to make a tangible impact on local services. Our collaborative culture fosters professional growth through mentorship and engagement with diverse stakeholders, while our focus on operational excellence ensures that your analytical skills will directly contribute to improved outcomes for residents. Join us in shaping the future of public service delivery in a supportive and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Council on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Personal connections can give you insights that make you stand out.
✨Tip Number 2
Prepare for the interview by diving deep into the Council's modernisation programme. Understand their goals and challenges, and think about how your skills as a Business Analyst can help them achieve better outcomes for residents. Show them you’re not just another candidate!
✨Tip Number 3
Practice your analytical skills with real-world scenarios. Use case studies or examples from your past work to demonstrate how you've tackled similar challenges. This will show your potential employers that you can hit the ground running.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email reiterating your interest in the role and highlighting a key point from your discussion can keep you fresh in their minds. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your local authority experience and any operational analysis you've done. We want to see how your skills match what we're looking for!
Showcase Your Analytical Skills:In your application, emphasise your strong analytical capabilities. Use examples that demonstrate how you've used data to drive insights and improvements in previous roles. This is key for us!
Communicate Clearly:When writing your application, keep it clear and structured. We love well-organised outputs, so make sure your points are easy to follow. This will show us you can communicate insights effectively.
Engage with Us:Don’t hesitate to reach out if you have questions about the role or the application process. We’re here to help! And remember, apply through our website to ensure your application gets to us directly.
How to prepare for a job interview at Supply Staff Limited
✨Know Your Numbers
As a Business Analyst, you'll be expected to handle data like a pro. Brush up on your analytical skills and be ready to discuss how you've used financial, demand, and workforce data in past roles. Prepare specific examples that showcase your ability to derive insights from complex datasets.
✨Understand the Council's Goals
Familiarise yourself with the Council's current recovery and modernisation programme. Research their recent initiatives and challenges. This will not only help you answer questions more effectively but also demonstrate your genuine interest in contributing to their goals.
✨Engage Stakeholders
Stakeholder engagement is key in this role. Think about how you've successfully collaborated with different teams in the past. Be prepared to share examples of how you built trust and credibility with stakeholders, as well as how you navigated complex organisational structures.
✨Prepare Structured Outputs
Since producing clear, structured outputs is part of the job, practice summarising your experiences in a concise manner. Bring along examples of briefing papers or analysis you've done before, and be ready to explain your thought process behind them during the interview.
