Commercial Associate in Sheffield

We have a great opportunity for a Commercial Associate to join our Commercial Strategy, Performance and Business Management team. As an integral member of the Business Partnering function, the Commercial Associate will ensure that key operational processes are effectively managed and delivered within agreed KPIs. They will support the end‑to‑end process for customers and stakeholders, consistently delivering a high level of customer service while maintaining strong working relationships. The role also includes completing the reconciliation of management fees against direct sales, from initial data review through to raising invoices and liaising with suppliers, category teams and finance colleagues to ensure accuracy and alignment with overall performance targets.

We are seeking a Commercial Associate who will:

• Achieve agreed goals and provide support to colleagues while following established systems, procedures and protocols.
• Gather, extract and collate data from various sources, ensuring information is accurately entered into spreadsheets, databases or standard formats.
• Analyse data to identify key themes, trends and insights, focusing on the most critical information and applying problem solving methods to understand root causes.
• Prepare clear, well‑structured and moderately complex documents, reports and summaries using standard office software and relevant applications.
• Create reports for different audiences that are relevant, concise and aligned to their purpose.
• Produce digital presentations to an intermediate standard for use across internal and external audiences.
• Run and create queries using database interfaces, and use available systems and tools to retrieve, search or update data as required.
• Support stakeholder engagement by arranging meetings, actions and events, ensuring effective communication and coordination.
• Build positive working relationships and collaborate with colleagues across functions to meet shared objectives, offering support proactively where needed.
• Provide a high‑quality service to stakeholders, identifying opportunities to improve processes, resolve queries and ensure stakeholders are supported by the right teams.
• Handle ad hoc requests, investigate complex issues and contribute to resolving stakeholder problems efficiently.
• Maintain a strong understanding of organisational policies, procedures, regulatory codes and codes of conduct relevant to the role, ensuring all work meets required standards.
• Plan and prioritise work to meet commitments, monitor deadlines and identify when additional support or resources are needed to maintain quality and timeliness.

What skills will help you thrive in this role?

• Proficient in Microsoft Office, demonstrating a confident and capable level across all applications.
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
• Keeps others well informed, conveys information clearly, concisely, and professionally when speaking or writing.
• Builds partnerships and works collaboratively with others to meet shared objectives.
• Works without supervision and provides technical guidance when required on analysing data from multiple sources to draw appropriate conclusions and make suitable recommendations.
• Uses clear and effective verbal and written communication skills without supervision when required in a clear, concise and compelling manner.
• Typically works without supervision and has good attention to detail.

What can we offer you?

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• Annual bonus schemes, long service, and colleague recognition awards.
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• In-house training, support, and access to external qualifications to maximise your potential.
• 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme.
• Generous pension scheme (with us contributing 12% when you contribute 6%).
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations.

Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.