Quality Improvement & Patient Safety Advisor in Nottingham

NHS Supply Chain currently has an opportunity for a Quality Improvement & Patient Safety Advisor to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first. We are seeking a Quality Improvement & Patient Safety Advisor who will be responsible for ensuring robust oversight of clinical quality assurance, enabling data‑driven decision‑making to uphold patient safety standards and procurement excellence.

Working within the central Clinical directorate but aligned to and supporting defined commercial categories and procurement frameworks, the role brings structure, clarity, and rigor to clinical quality intelligence gathering and due diligence, ensuring alignment with NHS Supply Chain’s broader strategic objectives. The Quality Improvement and Patient Safety Advisor plays a vital role in the day‑to‑day management and facilitation of clinical quality improvement and patient safety across specific frameworks within designated NHS Supply Chain categories. Reporting to the Clinical Quality Improvement and Patient Safety Manager, this role ensures the application of clinical quality improvement, clinical quality assessment and post-award quality management processes as well as supporting complaints risk assessments, regulatory alignment, and overall resilience.

Responsibilities

• Apply the Clinical Quality Assurance (CQA) approach across designated frameworks, acting as a key point of contact for clinical quality queries and providing clinical insight to support framework renewals and extensions, with patient safety at the core.
• Lead and support patient safety complaint investigations and post‑award assurance activities, including product segmentation analysis, risk assessment, and compliance with MHRA Post‑Market Surveillance and regulatory best practice.
• Maintain clear, structured documentation to ensure all clinical intelligence activity meets NHS Supply Chain standards for transparency, accountability, and governance.
• Work collaboratively with commercial procurement teams, regulatory colleagues, customer teams, and suppliers to enable clinical‑intelligence‑led, evidence‑based decision‑making that strengthens organisational credibility and safeguards procurement integrity.
• Drive continuous improvement by contributing to efficiency initiatives, simplifying clinical intelligence workflows, supporting the Simplify to Grow strategy, and applying strong analytical, organisational, communication, and prioritisation skills.

Benefits

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• Annual bonus schemes, long service, and colleague recognition awards.
• In‑house training, support, and access to external qualifications to maximise your potential.
• 1 day of paid well‑being leave and free access to the 24/7 Employee Assistance Programme.
• Generous pension scheme (with us contributing 12% when you contribute 6%).
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

About NHS Supply Chain

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

Qualifications and Skills

• Experience working with data collection and analysis.
• An adaptive mindset.
• Building strong cross functional relationships and communicating with impact.
• Knowledge of Patient Safety and Quality Improvement methodology.
• At least 1-3 years of previous experience in a similar role.
• Clinical registration with a registration body is desirable but not essential.

Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.