Change Communications Associate

Change Communications Associate Function: Customer, Communication and Marketing Location: Hybrid/Nottingham   Contract type: 12 months fixed term contract. Job Ref: 1121 Salary: £35,627 potential to rise to £39,585 over 3 years Closing Date: 13th March 2025 We have an exciting opportunity for a Change Communications Associate to join the team for a period of up to 12 months. The Change Communications Associate will report directly into the Change Communications Manager and be responsible for supporting the delivery of change projects with best practice change communication strategies, plans and content across NHS Supply Chain. This will include supporting the delivery of communications for the logistics procurement, estates strategy, new IT model, and other key change and business projects. The role holder will be responsible for ensuring these changes are communicated successfully, with all our people understanding and supporting them. There is an appreciation from the business that communicating the changes effectively is integral to their success. This includes:  Every day you will: Help deliver the NHS Supply Chain change communications strategy and communication plan for change projects, ensuring change is effectively realised across a broad range of internal and external stakeholder groups – working with the wider communications team (including marketing, external and customer communication teams). This will include working closely with the Change Communications Manager to tailor messages according to progress in the plan and the change journey being experienced. Creating communications to help colleagues of all levels understand the change journey, benefits, the role they play and future ways of working. Ensuring effective liaison with communication leads on the delivery of activities to ensure communications are of a high quality and encapsulate key messages, considering multiple stakeholder groups across the business both internal and external. Demonstrating effective, strategic networking skills to develop relationships with key stakeholders of all levels to listen and respond to feedback by implementing and owning two-way dialogue channels. Building relationships with key business leaders to ensure they understand and are able to successfully communicate any change projects internally and externally. Helping to articulate a key narrative and strategic messaging, you will supporthe creation of key communications and ensuring all communications are consistent and on message. You will also identify key milestones, and any communications needs from other transformation workstreams. Responsible for the production and delivery of engaging and well-constructed content in multiple formats, including audio, visual, events, and written communications. Ensuring administration tasks, such as data capture, reporting, and event/meeting facilitation, are completed to support the success of the communications and the wider communications team.            What can we offer you? We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.   We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards.  27 days holiday plus bank holidays, with the option to purchase an additional 5 days. We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential. A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme Generous pension scheme (with us contributing 12% when you contribute 6%) Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you. 2 days of paid volunteering leave allowing you to give back to your community.  Access to many discounts from the Blue Light Card to NHS Discounts. NHS Supply Chain, who are we? Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. What skills will help you thrive in this role? Experience of working in internal communications, supporting and delivering communication plans Knowledge of new and emerging platforms for engagement with target audiences Managing communications in a complex organisation with many internal stakeholders Experience of leading communications for organisational-wide programmes Understanding of evaluating the effectiveness of communications An excellent communicator, including written skills, confident presentation skills, and the ability to gain the respect of colleagues at all levels. Outstanding interpersonal skills with ability to develop strong relationships with colleagues and external partners Influencing and facilitation skills, highly organised, and driving for simplicity and pragmatic outcomes Excellent organisational skills and the ability to manage a busy workload IT skills including Microsoft Word, Adobe Premiere Pro, PowerPoint and content management systems Audio and video content creation skills, including recording and editing podcasts and videos Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at   Our Inclusive Commitment At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply. Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply