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- Tasks: Support students with advice, guidance, and administrative tasks throughout their college journey.
- Company: Join an award-winning education recruitment agency dedicated to building strong relationships.
- Benefits: Full-time hours, potential for permanent position, and a supportive work environment.
- Why this job: Make a real difference in students' lives while gaining valuable experience in education.
- Qualifications: Level 2 qualification in a relevant discipline and strong communication skills.
- Other info: Opportunity for career growth and professional development in a dynamic team.
Suppleo Education is an award-winning education recruitment agency who believe in building relationships on understanding and respect. We pride ourselves on providing an unparalleled quality of service to not only our schools, but our teachers and support staff at all levels across Wales and England.
We are looking for enthusiastic and organised individuals to join a busy Student Services team on a temporary basis. These roles are full-time (37 hours, Monday–Friday) and will involve working across two college sites, with occasional early mornings, evenings, or weekend support. There will be an opportunity to apply for a permanent post once you have started.
What you’ll be doing
- Offering advice, guidance, and signposting on wellbeing, welfare, finance, and course-related queries
- Providing a professional, confidential front‑of‑house service for students, staff, and visitors
- Supporting recruitment, admissions, and enrolment processes, including accurate data entry
- Handling all administration linked to student finance (EMA, WGLG, Financial Contingency Fund)
- Liaising with internal teams to ensure students receive the right support at the right time
- Maintaining and updating digital records and systems
- Assisting with transition, retention, induction, and Higher Education admissions
- Responding to changes in financial/welfare support to ensure students receive up‑to‑date information
- Promoting a bilingual service
- Supporting college events during the day and evening when required
What we’re looking for
- Level 2 qualification (NVQ or equivalent) in a relevant discipline (desirable)
- Level 2 English and Maths (GCSE or equivalent)
- Confident IT skills (MS Office, data entry)
- Experience in a customer‑facing role
- Strong communication, organisation, and people skills
- Basic Welsh language skills would be an advantage
Compliance
All candidates must complete full compliance checks prior to starting, including references, an Enhanced DBS, and registration with the EWC as a Further Education Support Worker.
Experience, Training & Qualifications
Introduction to Safeguarding – Available FREE via Suppleo Education
Other Requirements
- Right to work in UK
- Two references
- Enhanced Child Workforce DBS (formerly CRB check) – available via Suppleo Education
- Education Workforce Council
If interested please apply to this job advert. If you have any queries please don’t hesitate to call our office and ask for Maddi for further information.
In order to apply for this opportunity please apply within. Please see our Privacy Policy link on our website to see our ‘Privacy Notice’ for an explanation about how we use information we collect about you.
Job Types: Full-time, Temporary contract, Temp to perm
Student Services Administrator in Port Talbot employer: Suppleo Recruitment Ltd
Contact Detail:
Suppleo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Administrator in Port Talbot
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, attend local events, and don’t be shy about asking for introductions. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Suppleo Education stands for and think about how you can contribute to their mission. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experiences and how they relate to the role of a Student Services Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Suppleo Education team.
We think you need these skills to ace Student Services Administrator in Port Talbot
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a candidate and tailor your application to highlight how your skills and experiences match our needs.
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your written application, let us know why you're interested in joining our Student Services team and how you can contribute to supporting learners on their college journey.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more information about the role and our company while you’re there.
How to prepare for a job interview at Suppleo Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Services Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, like supporting learners and handling student finance. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role involves a lot of interaction with students and staff, be prepared to discuss your experience in customer-facing roles. Think of specific examples where you've successfully communicated or resolved issues. This will demonstrate your strong communication and organisation skills.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as dealing with a distressed student or managing multiple tasks at once. Practise your responses to these scenarios, focusing on your problem-solving abilities and how you prioritise tasks effectively.
✨Embrace Bilingualism
If you have any Welsh language skills, don’t hesitate to mention them during the interview. Even basic knowledge can be a significant advantage in this role. If you’re not fluent, express your willingness to learn and improve your skills, showing your commitment to providing a bilingual service.
