At a Glance
- Tasks: Manage the Off-Licence, ensuring top-notch products and customer service.
- Company: Join SuperValu, a leading brand in food retail and wholesale.
- Benefits: Competitive salary, training opportunities, and a vibrant work culture.
- Other info: Great career growth potential with a focus on innovation and creativity.
- Why this job: Be part of a dynamic team and drive sales in a fast-paced environment.
- Qualifications: Experience in management and a passion for wine and craft beverages.
The predicted salary is between 31500 - 38500 £ per year.
Main purpose of the role: Ensure the Off-Licence operates efficiently and effectively at all times and provides customers with excellent quality products and services.
The ideal candidate will have/be:
- 2 years' experience in a Supervisor/Manager role is desirable
- Completion of WSET Level 2 or an alternative wine course is desirable
- A good knowledge of wine, craft beer and premium spirits
- Creative ability to engage with and prioritise customer needs
- Strong attention to detail, organised and flexible
- Ability to use own initiative and work as part of a team in a fast-paced environment
Main Duties:
- Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
- Drive sales through KPI reports, financial reports, brand initiatives, customer initiatives and employee knowledge
- Adhere to weekly stocktaking procedures and ensure they are accurate and any necessary action is taken in the Off-Licence
- Ensure purchasing of stock is carried out in accordance with procedures and control of stock rotation, so that the quality of goods is of the highest order to maximise turnover
- Merchandise and present the department to the highest standard at all times and in accordance with relevant store planograms and guidelines
- Monitor and control department overheads (i.e. packaging, cleaning equipment etc.)
- Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions, builds on existing procedures/processes with employees and management
- Ensure all staff reporting to you are competent in any duties required and are given adequate training relevant to their tasks
Off-Licence Manager in Aldershot employer: SuperValu
As a Baker at SuperValu, you will be part of a vibrant team that values creativity and innovation in food preparation. Our commitment to quality and customer service is matched by our supportive work culture, offering opportunities for personal growth and development in a fast-paced environment. Join us in delivering exceptional bakery products while embracing our brand values and contributing to a rewarding workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Off-Licence Manager in Aldershot
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SuperValu, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SuperValu!
We think you need these skills to ace Off-Licence Manager in Aldershot
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SuperValu, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SuperValu and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SuperValu that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SuperValu
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
