At a Glance
- Tasks: Drive trams and provide excellent customer service to passengers.
- Company: Join Supertram, a key player in Sheffield's transport network for over 30 years.
- Benefits: Enjoy free travel, 33 days annual leave, and retail discounts.
- Other info: Full training provided; no experience needed!
- Why this job: Be the face of Sheffield’s trams while making a positive impact on your community.
- Qualifications: Must be over 18 with a full UK driving licence and great communication skills.
The predicted salary is between 26398 - 29826 £ per year.
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This range is provided by Supertram. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We currently have new opportunities available for Tram Driver-Conductors to join our team at Supertram. We are looking for people focused, safety-conscious individuals, who will take pride in providing an outstanding service for our customers. As a Tram Driver-Conductor, in an exciting dual role, you will be the face of Sheffield’s iconic tram network whilst driving our route and providing ticketing information to passengers.
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
To Apply
To apply, download and complete an application form from our website, travelsouthyorkshire.com/en-GB/supertram/work-for-supertram
Completed application forms should be returned to our HR Team, who are contactable via email hrsupport@supertram.com
Working Patterns
Supertram operates 7 days a week between 5am and 1am, so our teams work shifts based around these times. Access to your own transport is advantageous as some of our shifts start or finish at times when public transport often isn\'t running.
Salary
£26,398.02 during training, increasing to £29,825.79 on successful passing of Driver training
What You’ll Do
- Whilst driving, you’ll drive trams along a set route, picking up and dropping off passengers at tram stops in a safe manner
- Whilst conducting, Welcome passengers and carry out revenue protection duties including the issuing and checking of tickets and passes and provide customer service, revenue protection and crowd control at major events in the city
- Ensuring delivery of a safe tram service
- Assist with operational incidents as required
- Deliver Customer Care including service updates, addressing queries, providing information, and offering help and assistance when required. Queries could include a wide range of topics, e.g. fares, timetable information, local knowledge and more
- Provide excellent customer support, ensuring a safe and friendly journey for all
- Assist drivers and colleagues in supporting and responding to incidents as they arise, communicating with our Operation Control Centre
- Over 18
- Held a full UK Driving Licence for at least 12 months and have no more than 3 penalty points
- Excellent concentration skills
- Able to communicate calmly, clearly and effectively
- Strong ability to retain information and follow instructions
- Able to remain calm under pressure
- Ability to deliver excellent customer service, maintain professionalism and carry out accurate cash handling
- Willingness to help and learn
- Enthusiastic and passionate
- Why Join Us?*
- Full training provided – no prior experience needed!
- 33 days’ annual leave including Bank Holidays
- Commission scheme
- Free tram and bus travel across South Yorkshire
- Retail and leisure discounts
- 24/7 access to free, confidential and specialist health/wellbeing support
- Charity initiatives
- Be part of a close-knit, friendly team
- Play a vital role in Sheffield’s public transport network
- Who are we?*
We put the Super in Supertram by delivering a safe and best possible journey experience for our customers, and a great place to work for colleagues.
Job Type: Permanent
Pay: Up to £29,825.79 per year
Benefits
- Company pension
- Employee discount
- Free or subsidised travel
- On-site parking
- driving licence (required)
Reference ID: Tram Driver-Conductor
Seniority level
Seniority level
Entry level
Employment type
Employment type
Contract
Job function
Job function
Design, Art/Creative, and Information TechnologyIndustries
Transportation, Logistics, Supply Chain and Storage
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#J-18808-LjbffrTram Driver-Conductor in Sheffield employer: Supertram
At Supertram, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where our Tram Driver-Conductors play a vital role in Sheffield's public transport network. With full training provided, generous annual leave, and benefits such as free travel across South Yorkshire, we are committed to the growth and well-being of our employees, ensuring they feel valued and connected to the community they serve.
StudySmarter Expert Advice🤫
We think this is how you could land Tram Driver-Conductor in Sheffield
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Supertram.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Supertram. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Tram Driver-Conductor in Sheffield
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Supertram, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Supertram and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Supertram. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Supertram
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Supertram.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Supertram.
