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For Companies At a Glance
- Tasks: Provide excellent customer service and manage enquiries with a friendly approach.
- Company: Join a fun, family-oriented organisation dedicated to customer satisfaction.
- Benefits: Earn £13.50 per hour with part-time hours and potential for career growth.
- Why this job: Perfect for those who love challenges and want to develop their skills.
- Qualifications: Experience in reception, administration, and strong communication skills required.
- Other info: Flexible working hours with a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Showcase your customer service skills in a new role that will offer you new challenges, working within a friendly, family fun and dedicated organisation that ensures its customers have a fantastic journey from beginning to end.
In the Receptionist / Administrator job, you will be:
- Handling all telephone, email and face to face enquiries and resolving any issues professionally and promptly
- Meeting and greeting all guests and showing around the organisation
- Managing paperwork, processing payments, and advising on services like insurance
- Completing administrative tasks, such as drafting letters, documentation handling, bookings and updating social channels and website
- Carrying out light duties, including meter reading, turning on utilities and other checks (training provided)
Qualifications
- Previous reception, administration and customer service experience
- Strong communication and relationship building skills
- Complaint handling experience
- IT literate including Microsoft Office packages
- Ability to prioritise work, work to deadlines and manage a high-volume workload
- A team player approach with an ability to work unsupervised
This is a temporary to permanent role based near Abergele. The role offers part-time hours, 24hrs per week. Working hours are typically Tue (am), Thurs (am), Fri and Sat all day. There may be some flexibility for the right candidate but the role will always include weekend working. This role is based at their premises in Abergele and is on an hourly salary of £13.50 per hour.
If you are looking to develop in your career and love a challenge, then we would love to hear from you.
Receptionist / Administrator employer: Supertemps Limited
Contact Detail:
Supertemps Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and enthusiasm – it’ll definitely impress them!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Receptionist/Administrator. Think about how you'd handle tricky enquiries or complaints. The more prepared you are, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Don’t forget to showcase your personality! Employers love to see a friendly face, especially in a role that involves meeting and greeting guests. Be yourself, let your warmth shine through, and show them you’re the perfect fit for their family-friendly vibe.
✨Tip Number 4
Finally, apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates like you who are ready to take on new challenges. Let’s get you that job!
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key skills shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Supertemps Limited
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've resolved issues or made a customer's day better. This will show that you understand the importance of customer satisfaction in this role.
✨Practice Your Communication
Since strong communication is key for this position, practice answering common interview questions out loud. You could even role-play with a friend to get comfortable meeting and greeting guests, as well as handling enquiries professionally.
✨Familiarise Yourself with Administrative Tasks
Brush up on your administrative skills, especially with Microsoft Office. Be prepared to discuss how you've managed paperwork or processed payments in previous roles. Showing that you're IT literate will give you an edge.
✨Show Your Team Player Spirit
This role requires a team player who can also work independently. Think of examples from your past experiences where you've collaborated with others or taken initiative on your own. This will demonstrate your versatility and fit for the organisation's friendly culture.
