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- Tasks: Provide excellent customer service and manage enquiries in a friendly environment.
- Company: A dedicated organisation focused on delivering fantastic customer journeys.
- Benefits: Part-time hours, competitive pay, and opportunities for career development.
- Why this job: Join a fun team and enhance your skills while making a real impact.
- Qualifications: Experience in reception, administration, and strong communication skills required.
- Other info: Flexible working hours with a supportive team atmosphere.
The predicted salary is between 13 - 16 £ per hour.
Showcase your customer service skills in a new role that will offer you new challenges, working within a friendly, family fun and dedicated organisation that ensures its customers have a fantastic journey from beginning to end.
In the Receptionist / Administrator job, you will be:
- Handling all telephone, email and face to face enquiries and resolving any issues professionally and promptly
- Meeting and greeting all guests and showing around the organisation
- Managing paperwork, processing payments, and advising on services like insurance
- Completing administrative tasks, such as drafting letters, documentation handling, bookings and updating social channels and website
- Carrying out light duties, including meter reading, turning on utilities and other checks (training provided)
To be considered for the Receptionist / Administrator role you must have:
- Previous reception, administration and customer service experience
- Strong communication and relationship building skills
- Complaint handling experience
- IT literate including Microsoft Office packages
- Ability to prioritise work, work to deadlines and manage a high-volume workload
- A team player approach with an ability to work unsupervised
This is a temporary to permanent role based near Abergele. The role offers part-time hours, 24hrs per week. Working hours are typically Tue (am), Thurs (am), Fri and Sat all day. There may be some flexibility for the right candidate but the role will always include weekend working. This role is based at their premises in Abergele and is on an hourly salary of £***** per hour. If you are looking to develop in your career and love a challenge, then we would love to hear from you.
Receptionist / Administrator in Conwy employer: Supertemps Limited
Contact Detail:
Supertemps Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator in Conwy
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations, like a difficult customer or a busy day at the reception. This will boost your confidence and prepare you for those tricky questions.
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be meeting and greeting guests. Choose an outfit that reflects the friendly and professional vibe of the organisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Receptionist / Administrator in Conwy
Some tips for your application 🫡
Showcase Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who show they understand what we’re looking for in a Receptionist / Administrator.
Be Professional and Polite: Since this role involves a lot of communication, it’s crucial to present yourself professionally in your written application. Use clear language, check your spelling and grammar, and keep a friendly tone – it reflects how you’d interact with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Supertemps Limited
✨Showcase Your Customer Service Skills
Make sure to prepare examples of how you've handled customer inquiries and resolved issues in the past. This role is all about providing a fantastic journey for customers, so highlight your experience in delivering excellent service.
✨Demonstrate Strong Communication
Practice your communication skills before the interview. You’ll need to meet and greet guests, so be ready to show off your friendly and professional manner. Think about how you can convey information clearly and effectively.
✨Familiarise Yourself with Administrative Tasks
Brush up on your administrative skills, especially with Microsoft Office. Be prepared to discuss your experience with paperwork, processing payments, and managing bookings. Showing that you're IT literate will give you an edge.
✨Emphasise Teamwork and Flexibility
This role requires a team player who can also work independently. Be ready to share examples of how you've collaborated with others and managed your workload. Also, express your willingness to work flexible hours, including weekends.
