Client Support Coordinator

Client Support Coordinator

Full-Time 25951 - 25951 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate client support and manage tasks to make a real difference in people's lives.
  • Company: Join a supportive team dedicated to helping individuals thrive.
  • Benefits: Competitive salary, hybrid work model, and professional development opportunities.
  • Why this job: Make a tangible impact while developing your skills in a rewarding environment.
  • Qualifications: Experience in client support and strong communication skills required.
  • Other info: Full-time role with potential for permanent position after 12 months.

The predicted salary is between 25951 - 25951 £ per year.

Looking for a role where you can make a tangible difference to people’s lives? This is a varied and rewarding role coordinating support, managing tasks and processes, and ensuring smooth delivery across multiple projects.

In the Client Support Coordinator role, you will:

  • Manage a caseload of clients and provide tailored support using a coaching approach
  • Carry out assessments and develop individual action plans
  • Liaise with internal and external stakeholders to coordinate services and resources
  • Maintain accurate records and monitor progress using a centralised system
  • Contribute to service development and continuous improvement initiatives
  • Participate in team meetings, events, and professional development opportunities

To be successful, you will need:

  • Experience in a client-facing, support, or coordination role, managing multiple priorities
  • Strong communication, interpersonal, and organisational skills
  • Ability to work independently and collaboratively within a team
  • Empathy, reliability, and a proactive approach to problem-solving
  • Confidence using IT, including MS Office, for record-keeping and reporting

What’s on offer:

  • Full-time, 37 hours per week, Monday to Friday
  • Salary starting from £25,951 per annum
  • Temporary – 12-month basis possibility of perm for the right person
  • Hybrid model - offices based in Rhyl

If you are looking for a rewarding role where you can genuinely support individuals, we want to hear from you.

Client Support Coordinator employer: Supertemps Limited

Join a dynamic team in Rhyl as a Client Support Coordinator, where your efforts will directly impact the lives of individuals seeking support. We pride ourselves on fostering a collaborative work culture that values professional development and continuous improvement, offering you the chance to grow alongside dedicated colleagues. With a hybrid working model and a commitment to employee well-being, this role provides a fulfilling opportunity to make a real difference while enjoying a supportive environment.
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Contact Detail:

Supertemps Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Support Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Support Coordinator role.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to client support. We suggest role-playing with a friend or using online resources to boost your confidence and showcase your skills effectively.

✨Tip Number 3

Showcase your empathy and problem-solving skills during interviews. We want to see how you handle real-life situations, so be ready to share examples from your past experiences that highlight your ability to support clients.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Client Support Coordinator

Client Management
Coaching Approach
Assessment Skills
Action Plan Development
Stakeholder Liaison
Record-Keeping
Progress Monitoring
Service Development
Continuous Improvement
Communication Skills
Interpersonal Skills
Organisational Skills
Team Collaboration
Problem-Solving Skills
IT Proficiency

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in client-facing roles. We want to see how your skills align with the responsibilities of the Client Support Coordinator position.

Showcase Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. We love seeing examples of how you've effectively communicated with clients or stakeholders in the past.

Highlight Your Organisational Skills: Demonstrate your ability to manage multiple priorities by sharing specific examples from your previous roles. We’re looking for evidence that you can keep things running smoothly while juggling various tasks.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application.

How to prepare for a job interview at Supertemps Limited

✨Know Your Clients

Before the interview, take some time to research the types of clients the company supports. Understanding their needs and challenges will help you demonstrate your empathy and ability to provide tailored support during the interview.

✨Showcase Your Organisational Skills

Prepare examples from your past experiences where you successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to clearly articulate how you organised tasks and coordinated services effectively.

✨Communicate Clearly

Practice your communication skills by explaining complex ideas in simple terms. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your strong interpersonal skills.

✨Be Proactive in Problem-Solving

Think of a time when you faced a challenge in a client-facing role. Be ready to discuss how you approached the problem and what steps you took to resolve it. This will highlight your proactive approach and reliability, which are key for this role.

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