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For Companies At a Glance
- Tasks: Manage client relationships in the sports sector and support business growth.
- Company: Join webook.com, Saudi's top event ticketing platform, part of the innovative Supertech Group.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the sports industry while working with a passionate team.
- Qualifications: Bachelor's degree and 3+ years in account management or sports operations required.
- Other info: Be part of exciting mega events and help transform the ticketing experience.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are seeking a highly motivated Client Account Manager (Sports) to oversee client relationships within the sports sector. The role requires a strong understanding of the webook.com platform, excellent client management skills, and the ability to support business growth while ensuring smooth day-to-day operations for sports partners.
Responsibilities
- Gain in-depth knowledge of the webook.com platform and product portfolio to provide business analysis and support to clients
- Build and maintain event and ticket inventory within the webook.com platform
- Create training programmes and documentation for clients
- Develop strong relationships with clients to support, learn and understand their specific needs, and provide excellent support and training services
- Assist with business growth, monitor ticket sales across all channels, and identify opportunities to increase ticket sales and improve operational efficiency
- Provide clients with support, ensure effective communication, and coordinate problem resolution working closely with IT, engineering, and other teams
- Oversee the processes for season ticket renewals and match-day on-sales, ensuring accuracy of information across all sales channels and being present for on-sales as required
Requirements
- Bachelor\’s degree in Business, Marketing, Sports Management, or related field
- 3+ years of experience in account management, client services, or sports operations
- Strong communication and relationship-building skills
- Ability to work under pressure during peak sales periods
- Analytical mindset with experience in data-driven decision-making
- Proficiency in ticketing systems, CRM tools, and Microsoft Office
Seniority level
- Associate
Employment type
- Full-time
Job function
- Business Development
Industries
- IT Services and IT Consulting
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Client Account Manager (Sports) employer: Supertech Innovation Labs
Contact Detail:
Supertech Innovation Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager (Sports)
✨Tip Number 1
Familiarise yourself with the webook.com platform and its features. Understanding how the platform operates will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network within the sports industry, especially with professionals who have experience in account management or client services. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on current trends in the sports sector and ticketing technology. Being knowledgeable about industry developments will allow you to engage in meaningful conversations during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience with problem resolution and communication will showcase your suitability for the role.
We think you need these skills to ace Client Account Manager (Sports)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Account Manager (Sports) position. Understand the key responsibilities and requirements, and think about how your skills and experiences align with them.
Tailor Your CV: Customise your CV to highlight relevant experience in account management, client services, or sports operations. Emphasise your communication skills and any experience you have with ticketing systems or CRM tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and client management. Mention specific examples of how you've built relationships with clients and contributed to business growth in previous roles.
Highlight Relevant Skills: In your application, be sure to highlight your analytical mindset and ability to work under pressure. Provide examples of how you've used data-driven decision-making to improve operational efficiency or increase sales in past positions.
How to prepare for a job interview at Supertech Innovation Labs
✨Know the Platform Inside Out
Make sure you have a solid understanding of the webook.com platform and its features. Familiarise yourself with how it operates, especially in relation to sports events, as this will show your potential employer that you're genuinely interested and prepared.
✨Demonstrate Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you built rapport, resolved issues, and contributed to their success, as this role heavily relies on strong interpersonal skills.
✨Showcase Your Analytical Mindset
Be ready to discuss how you've used data to drive decisions in previous roles. Whether it's improving ticket sales or operational efficiency, having concrete examples will demonstrate your analytical capabilities and fit for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, such as peak sales periods or client complaints. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and ability to work under pressure.
