Senior Product Manager - SME Trading
Senior Product Manager - SME Trading

Senior Product Manager - SME Trading

London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the development and optimisation of SME insurance products that solve real customer problems.
  • Company: Join Superscript, a dynamic insurance company focused on innovation and customer value.
  • Benefits: Enjoy a competitive salary, 25 days holiday, hybrid working, and private health insurance.
  • Why this job: Make a real impact in the insurance industry while growing your career in a supportive environment.
  • Qualifications: Proven experience in product management, ideally within the insurance sector.
  • Other info: Collaborate with diverse teams and enjoy regular team social events in a modern office.

The predicted salary is between 43200 - 72000 £ per year.

Overview

Senior Product Manager – SME Trading at Superscript. Lead the development, optimisation, and performance of our SME insurance products. Ensure products are commercially successful and genuinely solve real customer problems, driving growth across customer segments while delivering products that are relevant, usable, and valuable.

You’ll work closely with Underwriting, Tech, Data, Commercial & Operations teams to align product development with strategic goals and customer needs. This is a hands-on, outcome-focused role requiring strong product thinking, commercial acumen, and the ability to deliver through cross-functional teams and technical delivery squads.

What you’ll get up to

  • Identify and solve meaningful customer problems in the SME insurance space, ensuring products meet real needs and deliver clear value.
  • Use customer research, feedback and behavioural data to continuously improve product-market fit.
  • Balance customer value and user experience with underwriting and commercial performance.
  • Design and optimise products to drive conversion, retention, profitability and satisfaction across the customer lifecycle, creating and achieving business cases.
  • Work with Ops and Customer teams to understand support issues and friction points, feeding insights into product improvements.
  • Collaborate with Underwriting to adjust appetite, pricing and coverage in response to performance data and market trends.
  • Work with Commercial and Growth teams to align product capabilities with go-to-market plans.
  • Define and deliver a clear product roadmap, prioritising initiatives based on commercial value, customer impact, and feasibility.
  • Lead a technical squad, or collaborate with relevant Product Managers to manage the full product lifecycle from discovery to launch and optimisation.
  • Act as the key link between Product, Underwriting, Engineering, Commercial, and Data teams; ensure alignment on priorities, goals, and success metrics.

About you

  • Proven experience in a senior product role, ideally within the insurance industry.
  • Strong track record of delivering both customer value and commercial results through product development.
  • Deep understanding of trading metrics and how to improve them.
  • Experience working closely with Underwriting, Pricing or Data Science teams.
  • Strong commercial and strategic thinking, with the ability to prioritise for impact.
  • Experienced in full product lifecycle ownership in fast-paced or regulated environments.
  • Previous experience working for an MGA, insurer or broker.
  • Exposure to digital distribution or embedded insurance.
  • Familiarity with B2B customer segments and their insurance needs.

In return, we offer you

  • A competitive salary and the ability to grow your career
  • 25 days holiday – so there’s plenty of time for work, rest and play
  • Hybrid working for work-life balance
  • Vitality private health and dental insurance
  • Competitive pension and salary sacrifice
  • Access to financial wellbeing platform Mintago
  • Full access to Spill, our mental health platform
  • Cycle to work scheme
  • Modern office environment with regular team social events
  • City of London location

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Product Management
  • Industries
  • Insurance

London, England, United Kingdom

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Senior Product Manager - SME Trading employer: Superscript

Superscript is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside 25 days of holiday to ensure a healthy work-life balance. With a vibrant hybrid working culture and access to comprehensive health and wellness resources, including private health insurance and mental health support, employees are empowered to thrive both personally and professionally in the dynamic City of London environment.
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Contact Detail:

Superscript Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Manager - SME Trading

✨Tip Number 1

Network like a pro! Reach out to people in the insurance industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your product management successes. When you get the chance to chat with potential employers, share how you've solved real customer problems and driven growth.

✨Tip Number 3

Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, the best opportunities come from a simple message.

✨Tip Number 4

Prepare for interviews by understanding their products inside out. Research their SME insurance offerings and think about how you can contribute to their success. This will show you're genuinely interested and ready to hit the ground running!

We think you need these skills to ace Senior Product Manager - SME Trading

Product Development
Commercial Acumen
Customer Research
Data Analysis
User Experience Design
Product Roadmap Definition
Cross-Functional Collaboration
Technical Delivery Management
Insurance Industry Knowledge
Trading Metrics Understanding
Strategic Thinking
Full Product Lifecycle Ownership
B2B Customer Segment Familiarity
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Senior Product Manager - SME Trading. Highlight your experience in product development, especially in the insurance sector, and showcase how you've solved real customer problems in the past.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about SME insurance and how your skills align with our goals. Be specific about your achievements and how they relate to the job description.

Showcase Your Cross-Functional Experience: We love candidates who can work across teams! In your application, mention any experience you have collaborating with Underwriting, Tech, or Data teams. This will show us that you can thrive in our hands-on, outcome-focused environment.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!

How to prepare for a job interview at Superscript

✨Know Your Product Inside Out

Before the interview, make sure you thoroughly understand the SME insurance products offered by the company. Familiarise yourself with their features, benefits, and how they solve customer problems. This will not only show your genuine interest but also allow you to discuss how you can contribute to optimising these products.

✨Showcase Your Cross-Functional Experience

Since this role involves collaboration with various teams like Underwriting, Tech, and Data, be prepared to share specific examples of how you've successfully worked across departments in the past. Highlight your ability to align product development with strategic goals and customer needs, as this is crucial for the position.

✨Demonstrate Your Commercial Acumen

The interviewers will be keen to see your understanding of trading metrics and how to improve them. Bring examples of how you've balanced customer value with commercial performance in previous roles. Discuss any business cases you've created that led to successful product outcomes.

✨Prepare Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to demonstrate your knowledge and curiosity about the company's product roadmap and market strategies. Ask about their approach to customer feedback and how they measure product success, showing that you're thinking ahead about how to drive growth.

Senior Product Manager - SME Trading
Superscript

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