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- Tasks: Lead a vibrant team to deliver fast, flavour-packed service in a buzzing burger joint.
- Company: Join SupernovaKensington, a bold and energetic dining concept in the heart of London.
- Benefits: Enjoy 50% staff discount, free meals, flexible hours, and a clear progression path.
- Why this job: Be part of a dynamic team in one of London's most exciting hospitality venues.
- Qualifications: 1 year of supervisory experience in fast-paced hospitality and a passion for guest experience.
- Other info: Work in a supportive culture with recognition for outstanding contributions.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an exceptional Supervisor to join the team at Supernova Kensington, our bold and energetic smashed burger concept in the heart of London. Known for its vibrant atmosphere and crave-worthy burgers, Supernova is setting a new benchmark in the capital’s quick-service dining scene — and South Kensington is where the magic happens.
As Supervisor at Supernova South Kensington, you’ll be a key part of the leadership team — supporting daily operations, keeping service smooth, and motivating your team to deliver the energy and hospitality we’re known for. You’ll be the go‑to person on shift: managing front-of-house flow, helping coordinate with the kitchen, and ensuring every guest gets fast, friendly, top-tier service. This is a hands‑on, high‑impact role for someone who thrives in a fast‑paced environment and leads by example.
KEY RESPONSIBILITIES- Lead and support the team during service
- Ensure smooth coordination for quick, accurate orders
- Maintain high standards of customer service, cleanliness, and energy
- Help train, coach, and motivate new and existing team members
- Manage tills, stock, and daily opening/closing procedures
- Handle guest feedback and resolve issues with professionalism and positivity
- Uphold health & safety, hygiene, and food safety protocols
- Support the management team with operational tasks and reporting as needed
- At least 1 year of supervisory or shift leader experience in a fast‑paced hospitality environment
- A genuine passion for guest experience and team leadership
- Organised, calm under pressure, and able to multitask in a dynamic setting
- Strong communication skills and a natural motivator
- Proactive, hands‑on, and detail‑oriented
- Reliable, punctual, and committed to high standards
- Comfortable working evenings, weekends, and busy periods
- Clear progression path within a growing hospitality group
- A dynamic, collaborative, and supportive team culture
- 50% staff discount across all BVC Group venues + hospitality perks via the CODE app
- Free staff meals during shifts
- Flexible working and enhanced benefits (holiday pay, sick pay, maternity/paternity leave)
- Recognition for long service and outstanding contributions
- A front‑row seat in one of London’s most exciting hospitality venues
Ready to lead from the front and help drive Soho’s best burger experience? Apply now to join Supernova South Kensington as a Supervisor — and bring the energy every shift.
Compensation: Competitive salary
Supervisor employer: Supernova Burger
Contact Detail:
Supernova Burger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop into Supernova South Kensington and soak up the atmosphere. Chat with the team, observe how they operate, and show your genuine interest in the place. This will help you stand out as someone who’s truly passionate about joining the crew.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you’ve motivated a team or handled a busy shift. Be ready to share these stories during your interview to demonstrate that you’re the proactive, hands-on leader we’re looking for.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and confident when discussing your experiences. Remember, as a Supervisor, you’ll need to coordinate with both the front-of-house and kitchen teams, so showcasing your ability to communicate effectively is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Supernova team. Don’t forget to follow up after applying; a little enthusiasm goes a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your genuine passion for hospitality and team leadership. Share why you love working in a fast-paced environment and how you can bring that energy to Supernova.
Tailor Your CV: Make sure your CV is tailored to the Supervisor position. Highlight your relevant experience in supervisory roles and any specific achievements that demonstrate your ability to lead a team and maintain high standards of service. We love seeing how you’ve made an impact in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant team at Supernova!
How to prepare for a job interview at Supernova Burger
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on SupernovaKensington. Familiarise yourself with their menu, the vibe of the place, and what sets them apart in the quick-service dining scene. This shows genuine interest and helps you connect your experience to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to keep things running smoothly during busy periods, as this is crucial for the role.
✨Demonstrate Your Passion for Guest Experience
Supernova values exceptional guest service, so be ready to discuss how you’ve gone above and beyond to ensure customer satisfaction in previous roles. Share specific stories that illustrate your commitment to creating memorable experiences for guests.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, and how they handle feedback. This not only shows your enthusiasm but also helps you gauge if Supernova is the right fit for you.