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- Tasks: Lead a vibrant team to deliver fast, flavour-packed service in a buzzing environment.
- Company: Join Supernova Kensington, a bold burger concept in the heart of London.
- Benefits: Enjoy 50% staff discount, free meals, flexible hours, and career progression.
- Other info: Dynamic culture with recognition for outstanding contributions and growth opportunities.
- Why this job: Be part of an energetic team and make a real impact on guest experiences.
- Qualifications: 1 year of supervisory experience in hospitality and a passion for guest service.
The predicted salary is between 25000 - 30000 ÂŁ per year.
We're looking for an exceptional Supervisor to join the team at Supernova Kensington, our bold and energetic smashed burger concept in the heart of London. Known for its vibrant atmosphere and crave-worthy burgers, Supernova is setting a new benchmark in the capital's quick-service dining scene.
This is your opportunity to join the flagship Supernova location in one of London's busiest and most iconic neighbourhoods â working with a passionate team to serve fast, flavour-packed, high-quality food in a buzzing, high-energy environment.
POSITION SUMMARY
As Supervisor at Supernova South Kensington, you'll be a key part of the leadership team â supporting daily operations, keeping service smooth, and motivating your team to deliver the energy and hospitality we're known for. You'll be the goâto person on shift: managing front-of-house flow, helping coordinate with the kitchen, and ensuring every guest gets fast, friendly, top-tier service. This is a handsâon, highâimpact role for someone who thrives in a fastâpaced environment and leads by example.
KEY RESPONSIBILITIES
- Lead and support the team during service
- Ensure smooth coordination for quick, accurate orders
- Maintain high standards of customer service, cleanliness, and energy
- Help train, coach, and motivate new and existing team members
- Manage tills, stock, and daily opening/closing procedures
- Handle guest feedback and resolve issues with professionalism and positivity
- Uphold health & safety, hygiene, and food safety protocols
- Support the management team with operational tasks and reporting as needed
KEY REQUIREMENTS
- At least 1 year of supervisory or shift leader experience in a fastâpaced hospitality environment
- A genuine passion for guest experience and team leadership
- Organised, calm under pressure, and able to multitask in a dynamic setting
- Strong communication skills and a natural motivator
- Proactive, handsâon, and detailâoriented
- Reliable, punctual, and committed to high standards
- Comfortable working evenings, weekends, and busy periods
WHAT WE OFFER
- Clear progression path within a growing hospitality group
- A dynamic, collaborative, and supportive team culture
- 50% staff discount across all BVC Group venues + hospitality perks via the CODE app
- Free staff meals during shifts
- Flexible working and enhanced benefits (holiday pay, sick pay, maternity/paternity leave)
- Recognition for long service and outstanding contributions
- A frontârow seat in one of London's most exciting hospitality venues
HOW TO APPLY
Ready to lead from the front and help drive Soho's best burger experience? Apply now to join Supernova South Kensington as a Supervisor â and bring the energy every shift.
Compensation: Competitive salary
Supervisor in London employer: Supernova Burger
Contact Detail:
Supernova Burger Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Supervisor in London
â¨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. Let them know you're on the lookout for a Supervisor role at Supernova â you never know who might have a lead or can put in a good word for you.
â¨Tip Number 2
Get social! Follow Supernova and BVC Hospitality on social media. Engage with their posts and share your passion for the brand. This not only shows your enthusiasm but also helps you stay updated on any job openings or events.
â¨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think about your past experiences and how they align with the fast-paced environment at Supernova. We want to see your personality shine!
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre serious about joining the Supernova team. Donât forget to highlight your supervisory experience and passion for guest service!
We think you need these skills to ace Supervisor in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about guest experiences and team leadership â so share a bit about what drives you!
Tailor Your CV: Make sure your CV is tailored to the Supervisor role at Supernova. Highlight your relevant experience in fast-paced environments and any leadership roles you've had. We love seeing how your skills match our needs!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your experience and skills more effectively.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our vibrant team at Supernova!
How to prepare for a job interview at Supernova Burger
â¨Know the Venue Inside Out
Before your interview, make sure you know Supernova Kensington like the back of your hand. Familiarise yourself with their menu, the vibe of the place, and what sets them apart in the quick-service dining scene. This shows genuine interest and helps you connect your experience to their unique atmosphere.
â¨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to keep things running smoothly during busy periods, as this is crucial for the role.
â¨Demonstrate Your Passion for Guest Experience
Supernova thrives on delivering top-tier service. Be ready to discuss how youâve gone above and beyond for guests in previous roles. Share specific stories that illustrate your commitment to creating memorable experiences, as this will resonate well with the interviewers.
â¨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy shift or resolving guest complaints. Think through potential scenarios and your responses ahead of time. This will help you articulate your problem-solving skills and calmness under pressure, which are key for this fast-paced environment.