At a Glance
- Tasks: Join our team to install and support cutting-edge data centre hardware.
- Company: Supermicro, a top-tier tech firm driving innovation in Silicon Valley.
- Benefits: Competitive salary, diverse work culture, and opportunities for growth.
- Other info: Dynamic environment with travel opportunities and hands-on experience.
- Why this job: Be part of a global service team making a real impact in technology.
- Qualifications: Experience with X86 systems and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing companies among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
Job Summary: We are looking to expand our current team in the service department for our branch in the Netherlands (s-'Hertogenbosch). Supermicro has been a household name in the field of Motherboards, Servers and total solutions for more than 30 years, where we provide service to major customers in various industries on the basis of service contracts.
About the position: As a Datacenter Solution Engineer you will be part of the Supermicro Global Service Installation Team and help build a world-class service organization. Carrying out racking and installation of server hardware, network equipment and cable routing of copper/fiber optic cables. You provide technical support for installed equipment with regard to hardware and software functionalities. You report to and assist the Solutions manager in the daily business and are also part of the service desk team that works on service tickets. You also assist with customer contact and carrying out hardware break fixes on location at customers.
Essential Duties and Responsibilities:
- Perform physical installation, rack and stack, cabling and networking of data center hardware.
- Assist/support in the implementation of server, storage and network equipment.
- Coordinate with the engineering team to ensure seamless integration of hardware solutions.
- Work with the engineering team to ensure hardware is installed correctly according to specifications.
- Perform quality checks and test functionality after installation.
- Provide first-line technical support to end users via telephone, email and ticketing system.
- Refer complex issues to higher level support teams when necessary.
- Be willing to travel (internationally and locally) to carry out installations at customers or solve problems in data centers, which includes occasional extended hours and weekend work.
Qualifications:
- 5 years of experience in servicing complex X86 systems and components in a datacenter environment.
- Bachelor’s degree or Dutch MBO4 in Computer Science, Computer Engineering, and Electrical Engineering or comparable level obtained through experience.
- Strong written and verbal communication skills, excellent command of the English language; Dutch would be a plus.
- Good understanding of Windows & Linux environment.
- Knowledge of scripting (Bash, PHP, Python, etc.) is a plus.
- Demonstrated hardware system analytics and diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues.
- Ability to work in a challenging, dynamic, and fast-paced environment.
- Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner and be proactive in driving solutions.
- Emphasize break/fix and onsite Customer Service.
- Hands-on experience with Enterprise grade server hardware.
- You live within a radius of 40 km of ‘s-Hertogenbosch.
EEO Statement: Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Solution Engineer in London employer: Supermicro
Supermicro is an exceptional employer, offering a dynamic work environment in the heart of the Netherlands, where innovation and technology thrive. With a strong commitment to employee growth, we provide extensive training opportunities and encourage collaboration within our global service team. Our inclusive culture values diversity and fosters a sense of belonging, making Supermicro a rewarding place for passionate professionals looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Supermicro values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Supermicro might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Supermicro!
✨Direct Apply to Supermicro
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We think you need these skills to ace Solution Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Supermicro.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Supermicro. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Supermicro
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
