At a Glance
- Tasks: Engage with customers, manage projects, and provide technical support in a dynamic IT environment.
- Company: Join Supermicro, a fast-growing leader in advanced server and networking solutions.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Diverse and inclusive culture with a focus on career development.
- Why this job: Be part of a team driving innovation and making an impact in the tech industry.
- Qualifications: Experience in IT, strong communication skills, and a passion for technology.
The predicted salary is between 50000 - 70000 £ per year.
Job Req ID: 29380
About Supermicro
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and Io T/Embedded customers worldwide.
We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms.
Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.
We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
Job Summary
The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market.
The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible.
Customer and solution focus, are two key factors for this position, as well as business continuity and support.
The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.
Essential Duties and Responsibilities
- Provide technical pre-sales and occasional post-sales assistance to customers.
- Enrich the Supermicro offering by evangelizing technology and Supermicro portfolio within enterprise customers.
- Assist with technical support escalation, and pre-sales queries.
- Be the trusted advisor within specific customer base, engaging at all levels within customers, up to C-Suite.
- Manage and develop leads from a technical capability standpoint.
- Deliver POC to end-users, and manage POCs end to end.
- Ability to investigate and work around issues.
- Deliver training to customers and end-users on new product offerings and roadmaps.
- Assist internal sales with training, occasional exhibitions and regular meetings.
Qualifications
- A degree in related field desirable but not necessary. A degree can be offset by relevant experience.
- 5+ years relevant experience within IT, specifically within Compute, Storage, and/or Networking
- Good solution design and diagnostic skills.
- Familiarity and experience with range of Operating Systems, Storage Software, and/or Network
- Operating Systems would be beneficial.
- Strong background with compute and storage hardware and architecture desired.
- Good ability to present and communicate ideas and solutions to a wide range of client type.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population.
It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Field Applications Engineer in London employer: Supermicro
Supermicro is an exceptional employer, offering a dynamic work environment in the heart of the Netherlands, where innovation and technology thrive. With a strong commitment to employee growth, we provide extensive training opportunities and encourage collaboration within our global service team. Our inclusive culture values diversity and fosters a sense of belonging, making Supermicro a rewarding place for passionate professionals looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Applications Engineer in London
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Supermicro as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Supermicro and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Supermicro’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Applications Engineer in London
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Supermicro, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Supermicro, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Supermicro.
How to prepare for a job interview at Supermicro
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Supermicro offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Supermicro but also helps you get a feel for whether you’d thrive in that environment.
