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For Companies At a Glance
- Tasks: Engage with customers, manage projects, and provide technical support in the IT market.
- Company: Join Supermicro, a fast-growing leader in server and networking solutions.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation in technology and customer solutions.
- Qualifications: Experience in IT, strong communication skills, and a passion for technology.
- Other info: Diverse workplace that values equal opportunity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
About Supermicro
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing companies among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
Job Summary
The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.
Essential Duties and Responsibilities
- Provide technical pre-sales and occasional post-sales assistance to customers.
- Enrich the Supermicro offering by evangelizing technology and Supermicro portfolio within customers.
- Assist with technical support escalation, and pre-sales queries.
- Be the trusted advisor within specific customer base, engaging at all levels within customers.
- Manage and develop leads from a technical capability standpoint.
- Deliver POC to end-users, and manage POCs end to end.
- Ability to investigate and work around issues.
- Deliver training to customers on new product offerings and roadmaps.
- Assist internal sales with training, and meetings.
Qualifications
- A degree in related field desirable but not necessary. A degree can be offset by relevant experience.
- 5-10 years relevant experience within IT, specifically within Compute, Storage, and/or Networking.
- Good solution design and diagnostic skills.
- Familiarity and experience with a range of Operating Systems, Storage Software, and/or Network Operating Systems would be beneficial.
- Strong background with compute and storage hardware and architecture.
- Good ability to communicate ideas and solutions to a range of client types.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Field Application Engineer employer: Supermicro
Contact Detail:
Supermicro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Application Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend tech meetups, webinars, or even local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical capabilities and passion for the field, especially for a role like Field Application Engineer.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the role. Think about how you can demonstrate your customer focus and solution design skills. We recommend doing mock interviews with friends or using online platforms to get feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Supermicro.
We think you need these skills to ace Field Application Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Application Engineer role. Highlight your relevant experience in IT, especially in Compute, Storage, and Networking. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and how you can contribute to our team. Be sure to mention any specific projects or experiences that relate to the role.
Showcase Your Technical Skills: Don’t forget to showcase your technical skills in your application. Mention any familiarity with Operating Systems, Storage Software, or Network Operating Systems. We love seeing candidates who can communicate complex ideas clearly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Supermicro
✨Know Your Tech Inside Out
As a Field Application Engineer, you'll need to be well-versed in compute, storage, and networking solutions. Brush up on the latest technologies and Supermicro's offerings. Be ready to discuss how these can solve customer problems.
✨Engage with Real Scenarios
Prepare for the interview by thinking of real-world examples where you've successfully managed projects or solved technical issues. This will show your problem-solving skills and ability to work with customers at all levels.
✨Practice Your Communication Skills
Since you'll be interacting with various stakeholders, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively, which is crucial for this role.
✨Show Your Passion for Technology
Supermicro values passionate individuals. During the interview, express your enthusiasm for technology and innovation. Share any personal projects or experiences that highlight your commitment to the field.