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- Tasks: Manage high-value customer portfolios and drive retention and growth.
- Company: Leading marketing intelligence provider with an inclusive team culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Be a trusted advisor to C-suite leaders and make data a marketing superpower.
- Qualifications: 3-5+ years in customer success or account management in enterprise SaaS.
- Other info: Join a dynamic team focused on innovation and growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading marketing intelligence provider is seeking a Strategic Customer Success Manager fluent in English and Dutch. This role involves owning high-value customer portfolios, driving retention and growth, and acting as a trusted advisor to C-suite leaders.
The ideal candidate has 3-5+ years in customer success or account management in enterprise SaaS and has a strong understanding of marketing data ecosystems. Join an inclusive team dedicated to making data a marketing superpower.
Strategic CSM — Enterprise Growth (EN & Dutch) in London employer: Supermetrics Oy
Contact Detail:
Supermetrics Oy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM — Enterprise Growth (EN & Dutch) in London
✨Tip Number 1
Network like a pro! Reach out to connections in the marketing intelligence space and let them know you're on the hunt for a Strategic CSM role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company’s marketing data ecosystem and think about how your experience aligns with their needs. Be ready to share specific examples of how you've driven retention and growth in previous roles.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in both English and Dutch, make sure to highlight your bilingual abilities during conversations. It’ll set you apart as a candidate who can connect with a diverse range of clients.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your commitment. Plus, it’s a great way to stay updated on new opportunities!
We think you need these skills to ace Strategic CSM — Enterprise Growth (EN & Dutch) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Customer Success Manager. Highlight your experience in customer success or account management, especially in enterprise SaaS, and don’t forget to mention your fluency in both English and Dutch!
Showcase Your Achievements: When writing your application, focus on specific achievements that demonstrate your ability to drive retention and growth. Use numbers and examples to show how you've made a difference in previous roles – this will really catch our eye!
Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for marketing data and how you can help make it a superpower for our clients.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Supermetrics Oy
✨Know Your Customer Success Metrics
Before the interview, brush up on key customer success metrics relevant to enterprise SaaS. Be ready to discuss how you've used these metrics to drive retention and growth in your previous roles. This shows you understand the importance of data in making informed decisions.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your strategic approach to managing high-value customer portfolios. Think about specific challenges you've faced and how you turned them into opportunities for growth. This will demonstrate your ability to act as a trusted advisor to C-suite leaders.
✨Fluency in Both Languages is Key
Since the role requires fluency in both English and Dutch, practice discussing your experiences in both languages. You might be asked to switch between them during the interview, so being comfortable in both will show your versatility and readiness for the role.
✨Understand the Marketing Data Ecosystem
Familiarise yourself with the marketing data ecosystem and how it impacts customer success. Be prepared to discuss trends and tools in the industry, as this knowledge will position you as a valuable asset to the team dedicated to making data a marketing superpower.
