Complex Care Assistant – TRAINING PROVIDED in Snodland

Superior Healthcare delivers specialist community care to children, young people, and adults living with life-limiting and often unpredictable conditions. We’re recruiting complex care assistants in Kent and across the South East, with full-time and part-time hours available!

Location: Various roles across Kent, London and the South East.

Pay: Competitive, dependent on experience.

Duration: Full-time and part-time roles available.

Benefits:

• Flexible shifts
• Generous annual leave
• Comprehensive training
• Blue Light Card - we’ll pay for it.
• Competitive Pay reflecting the hard work that you do.
• Refer-a-Friend - Earn a £50 voucher for every friend you refer who joins our team.
• Thorough paid training and supported induction, with annual paid refreshers.
• Christmas Saver Scheme - We help you save for Christmas.
• Employee Assistance Programme - Wellbeing support including up to 6 face-to-face counselling sessions.
• The Wisdom App - 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
• Employee of the Month - We reward Employees of the Month with a £100 voucher.
• Events - Employee events throughout the year, including fish and chips on the beach.
• Accumulate holiday pay as you work.

Responsibilities:

• Deliver exceptional person-centred care.
• Ensure compliance with safeguarding procedures and company policies.
• Support clients with personal care and administer medication.
• Move and handle clients, both with and without hoists.
• Be supportive, calm, and understanding.

Requirements:

• Full UK right to work.
• Valid UK driving license and access to a vehicle.
• 6 months minimum of UK care experience.
• Enhanced DBS check and professional references.

What is a complex care assistant?

As a complex care assistant, you will provide high-quality care and support to clients with complex healthcare needs. You’ll have the opportunity to build strong relationships with one or a few clients in your local area. Your role will involve ensuring that each client receives person-centred care and helping them lead fulfilling and happy lives.

What does a complex care assistant do?

Being a complex care assistant is rewarding and fulfilling, and you’ll cover a wide range of tasks. Throughout, our nurse managers and field care supervisors will ensure you have the knowledge and skills to provide safe, effective care.

Day-to-day tasks:

A complex care assistant’s daily tasks may include supporting clients with personal care, moving and handling, medication administration, activity planning, and community access. You may also provide clinical support, including tracheostomy, PEG, and ventilation management. When required, you may assist with light household duties and preparing meals.

Supporting clients:

One of the most rewarding aspects of being a complex care assistant is the ability to make a tangible difference in clients’ lives. Our complex care assistants help clients achieve their goals and lead fulfilling lives. The satisfaction of seeing clients happy is unparalleled. This sense of accomplishment and the opportunity to positively impact clients’ lives are what complex care assistants at Superior Healthcare cherish most about their role.

Some clients receive one-to-one care, while others may need double-handed care around the clock. As a complex care assistant on our complex care team, you may work closely with nurses or other complex care assistants in a small, collaborative team. Our complex care assistants benefit from a fixed rota with a choice of days and opportunities for overtime.

As a new member of our complex care team, you’ll receive excellent training from our clinical educators, both in-person and online – and we’ll pay you for those hours, too. Your initial training will be a five-day induction, offering you a chance to enhance and refresh your skills and meet other support workers, complex care assistants and registered nurses. If a client’s needs require additional skills, such as tracheostomy care, airway management, or enteral feeding, we offer paid specialist training to enhance your skills further. You’ll be thoroughly supported after your training, and we’ll offer you the chance to enrol in Level 2 to 5 Diplomas in Health and Social Care.