At a Glance
- Tasks: Provide exceptional person-centred care to clients with complex healthcare needs.
- Company: Join a family-run service dedicated to making a difference in people's lives.
- Benefits: Flexible shifts, competitive pay, paid training, and wellbeing support.
- Other info: Opportunities for career growth and a supportive team environment.
- Why this job: Make a real impact in clients' lives while gaining valuable experience.
- Qualifications: Minimum 6 months UK care experience and a valid UK driving licence.
The predicted salary is between 30000 - 42000 £ per year.
Superior Healthcare delivers specialist community care to children, young people, and adults living with life‑limiting and often unpredictable conditions. We’re recruiting rapid response complex care assistants in Kent and across the South East, with full‑time and part‑time hours available!
Location: Various roles across Kent, London and the South East.
Pay: Competitive, dependent on experience.
Duration: Full‑time and part‑time roles available.
Benefits:
- Flexible shifts
- Generous annual leave
- Comprehensive training
- Blue Light Card – we’ll pay for it.
- Refer‑a‑Friend – Earn a £50 voucher for every friend you refer who joins our team.
- Paid Training – Thorough paid training and supported induction, with annual paid refreshers.
- Christmas Saver Scheme – We help you save for Christmas.
- Employee Assistance Programme – Wellbeing support including up to 6 face‑to‑face counselling sessions.
- In‑house wellbeing team to support you.
- The Wisdom App – 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
- Employee of the Month – We reward Employees of the Month with a £100 voucher.
- Events – Employee events throughout the year, including fish and chips on the beach.
- Holiday Pay – Accumulate holiday pay as you work.
Responsibilities:
- Deliver exceptional person‑centred care.
- Ensure compliance with safeguarding procedures and company policies.
- Support clients with personal care and administer medication.
- Move and handle clients, both with and without hoists.
- Be supportive, calm, and understanding.
Requirements:
- Full UK right to work.
- Valid UK driving licence and access to a vehicle.
- 6 months minimum of UK care experience.
- Enhanced DBS check and professional references.
What is a rapid response complex care assistant?
As a rapid response complex care assistant, you will provide high‑quality care and support to clients with complex healthcare needs. You’ll have the opportunity to build strong relationships with one or a few clients in your local area. Your role will involve ensuring that each client receives person‑centred care and helping them lead fulfilling and happy lives.
Day‑to‑day tasks:
A rapid response complex care assistant’s daily tasks may include supporting clients with personal care, moving and handling, medication administration, activity planning, and community access. You may also provide clinical support, including tracheostomy, PEG, and ventilation management. When required, you may assist with light household duties and preparing meals.
Supporting clients:
One of the most rewarding aspects of being a rapid response complex care assistant is the ability to make a tangible difference in clients’ lives. Our rapid response complex care assistants help clients achieve their goals and lead fulfilling lives. The satisfaction of seeing clients happy is unparalleled. This sense of accomplishment and the opportunity to positively impact clients’ lives are what complex care assistants at Superior Healthcare cherish most about their role.
Some clients receive one‑to‑one care, while others may need double‑handed care around the clock. As a rapid response complex care assistant on our complex care team, you may work closely with nurses or other rapid response complex care assistants in a small, collaborative team. Our rapid response complex care assistants benefit from a fixed rota with a choice of days and opportunities for overtime.
As a new member of our complex care team, you’ll receive excellent training from our clinical educators, both in‑person and online – and we’ll pay you for those hours, too. Your initial training will be a five‑day induction, offering you a chance to enhance and refresh your skills and meet other support workers, rapid response complex care assistants and registered nurses. If a client’s needs require additional skills, such as tracheostomy care, airway management, or enteral feeding, we offer paid specialist training to enhance your skills further. You’ll be thoroughly supported after your training, and we’ll offer you the chance to enrol in Level 2 to 5 Diplomas in Health and Social Care.
Start your application today! Are you a rapid response complex care assistant seeking a new opportunity? We’re actively recruiting rapid response complex care assistants across Kent, Sussex, Essex, Surrey, Hampshire, Gloucestershire, and beyond!
Rapid Response Complex Care Assistant employer: Superior Healthcare
Superior Healthcare is an exceptional employer, offering a supportive work culture where Senior Complex Care Carers can thrive while making a meaningful difference in the lives of clients across East Kent. With extensive training, wellbeing support, and unique benefits like a Blue Light Card for discounts, employees are empowered to grow professionally and personally in a fulfilling role that prioritises quality care.
StudySmarter Expert Advice🤫
We think this is how you could land Rapid Response Complex Care Assistant
✨Tip Number 1
Get to know the company! Research Superior Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to complex care. Think about your past experiences and how they relate to the role. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Rapid Response Complex Care Assistant
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about care.
Tailor Your CV:Make sure your CV highlights relevant experience in care. Focus on skills that match the role of a rapid response complex care assistant, like personal care and medication administration. We love seeing how your background fits with our needs!
Show Your Commitment:In your application, mention any additional training or qualifications you have. This shows us that you're dedicated to providing high-quality care and are eager to learn more. It’s a big plus for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Superior Healthcare
✨Know Your Stuff
Before the interview, make sure you understand what being a rapid response complex care assistant involves. Familiarise yourself with the responsibilities and the specific needs of clients. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Highlight your previous care experience during the interview. Be ready to share specific examples of how you've provided person-centred care, handled challenging situations, or worked as part of a team. This will demonstrate your capability and commitment to the role.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, training opportunities, and support for staff. This shows that you’re engaged and serious about finding a good fit for both you and the company.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The role requires empathy and understanding, so showing your genuine self can help the interviewer see how you would connect with clients.