Complex Care Assistant

Complex Care Assistant

Dover Full-Time No home office possible
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At a Glance

  • Tasks: Provide personal care and support to clients with complex health needs.
  • Company: Join Superior Healthcare, a leader in personalised home care.
  • Benefits: Earn £14-£17 per hour, plus holiday pay and bonuses.
  • Why this job: Make a real difference in someone's life while enjoying flexible shifts.
  • Qualifications: Previous care experience and a full UK driving licence required.
  • Other info: Enjoy ongoing training, wellbeing support, and fun employee events.

Superior Healthcare provides round‑the‑clock care packages to support people including children, young people and adults living with long‑term health conditions to live in the comfort and safety of their own home. Please note you will be supporting one client for the duration of the 12 hour shift. Whether you currently work in a care home, providing crucial support to residents with complex care needs, or in the community, assisting individuals with clinical requirements, this is your chance to step into a new rewarding role.

Responsibilities

  • Providing personal care, PEG feeding, and medication administration.
  • Supporting with morning routines, activities, days out, cooking.
  • Driving mobility vehicles.
    Full UK driving license with access to your own car.
  • A minimum of 1 year of recent care employment.
  • The full right to work in the UK (we do not offer sponsorship).
    As a care assistant, you will join our complex care team and work long‑term with one or a small number of clients. You will benefit from a fixed rota with the option of overtime. We are ideally looking for people who are keen to work full‑time hours however part‑time roles are offered.
  • Regular day and / or sleep night shifts.
  • Shift times of 08:00 – 20:00.

About the client

Our client has a passion for cooking, arts and crafts. She loves spending time with her friends and going on fun days out. She loves spending time with and caring for her three dogs, chickens, and a horse! You will ideally share her love for cooking and being creative. As she\’s surrounded by animals, it\’s essential that you\’re an animal lover too!

Benefits

  • £14 – £17 per hour.
  • Bank holiday rates of pay – £18.15 – £26.62 per hour.
  • Choice of day, night and weekend shifts.
  • Thorough induction, and ongoing paid training.
  • Option to work towards an NVQ/Diploma.
  • Holiday Pay.
  • Great Company Pension.
  • Blue Light Card – we’ll pay for it.
  • Referral Scheme: receive £50 Amazon voucher when you refer a friend.
  • Access to employee assistance program.
  • Menopause support.
  • Ongoing support provided by our team of nurses and supervisors.

Requirements

  • Previous care experience involving personal care.
  • A full UK driving licence and access to your own vehicle.
  • A minimum commitment of 2 shifts a week.
  • You must be based in the UK to apply for this role – we do not offer VISA sponsorship.
  • Blue light card – we’ll pay for it.
  • Reflecting the hard work that you do.
  • Earn a £50 voucher for every friend you refer who joins our team.
  • Thorough paid training and supported induction, with annual paid refreshers.
  • Wellbeing support including up to 6 face‑to‑face counselling sessions.
  • In‑house wellbeing team to support you.
  • 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
  • We reward Employees of the Month with a £100 voucher.
  • Employee events throughout the year, including fish and chips on the beach.
  • Consistent support from our team of nurses and field care supervisors.
  • In‑house women’s health support.
  • Accumulate holiday pay as you work.

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Complex Care Assistant employer: Superior Healthcare

Superior Healthcare is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture, comprehensive training, and flexible shift options, employees can thrive while making a meaningful impact in the lives of clients. The company also offers competitive pay rates, a generous pension scheme, and unique benefits like a Blue Light Card and employee events, all set in a rewarding environment focused on compassionate care.
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Contact Detail:

Superior Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Get to know the company! Research Superior Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local care events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to complex care. Think about your past experiences and how they relate to the role. We want you to shine and show off your skills!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our amazing team at Superior Healthcare.

We think you need these skills to ace Complex Care Assistant

Personal Care
PEG Feeding
Medication Administration
Driving Mobility Vehicles
Full UK Driving Licence
Animal Care
Cooking Skills
Creative Activities Support
Communication Skills
Empathy
Teamwork
Time Management
Adaptability
Client Relationship Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Complex Care Assistant role. Highlight your relevant experience in personal care and any specific skills that match the job description, like PEG feeding or medication administration.

Show Your Passion: Let your love for cooking, arts, and animals shine through in your application. Mention any hobbies or experiences that align with our client's interests, as this will show you’re a great fit for the role.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experience at a glance.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to our team for review!

How to prepare for a job interview at Superior Healthcare

✨Know Your Client

Before the interview, take some time to understand the specific needs and interests of the client you'll be supporting. Familiarise yourself with their love for cooking, arts and crafts, and animals. This will not only help you connect during the interview but also show your genuine interest in providing personalised care.

✨Highlight Relevant Experience

Make sure to emphasise your previous care experience, especially any roles involving personal care or working with individuals with complex needs. Be ready to share specific examples of how you've successfully supported clients in the past, as this will demonstrate your capability and commitment to the role.

✨Showcase Your Passion for Care

During the interview, express your passion for helping others and your enthusiasm for the role of a Complex Care Assistant. Share stories that illustrate your dedication to providing high-quality care, whether it's through personal anecdotes or experiences that highlight your compassion and empathy.

✨Prepare Questions

Have a few thoughtful questions prepared to ask the interviewer. This could include inquiries about the support team, training opportunities, or specifics about the client's daily routine. Asking questions shows your engagement and helps you determine if the role is the right fit for you.

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