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- Tasks: Manage client caseloads and deliver person-centred care with compassion.
- Company: Join Superior Healthcare, a compassionate provider of nurse-led complex care at home.
- Benefits: Enjoy flexible working, wellbeing support, and employee events throughout the year.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: We're looking for organised, client-focused individuals who thrive in fast-paced settings.
- Other info: Earn rewards for referrals and enjoy volunteer days to support local charities.
The predicted salary is between 21600 - 25200 £ per year.
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Are you ready to make a meaningful impact in people’s lives while advancing your career? At Superior Healthcare, we’re seeking a passionate and experienced Care Coordinator to join our team at our Whitstable branch, in Kent.
Why Us?
Superior Healthcare was established in response to our founders’ personal experience of caring for a family member who has an acquired brain injury. We’re dedicated to providing compassionate, nurse-led complex care at home for children, young people, and adults with long-term health conditions.
Our mission is simple, to improve the lives of every person who comes in to contact with The Superior Healthcare Group. We aim to make our clients feel safe, to empower them to achieve their goals and put the minds of their families and loved ones at rest. We strive to be a clear choice for the people who commission us and to value and care for our team who make it happen.
What’s the Role?
As a Care Coordinator in our Complex Care Division, you’ll:
- Lead with purpose: Manage your own client caseload.
- Collaborate effectively: Work closely with clients, families, carers, and colleagues to deliver exceptional, person-centred care.
- Deliver excellence: Ensure shift requirements are met with compassion, safety, and professionalism.
- Innovate and improve: Drive continuous improvement in service delivery.
- Support: Participate in an out-of-hours service, ensuring clients and teams receive consistent, reliable support when they need it most.
This full-time role offers 37.5 hours per week and comes with a starting salary of £25,200, rising to £28,350 after successfully completing probation. The role will also include a shared on call out-of-hours rota to continue support to our clients and care staff.
What You’ll Bring
We’re looking for someone who is:
- Organised and driven: You thrive in a fast-paced environment and can juggle multiple priorities.
- Client-focused: You understand that care is about building relationships and delivering personalised support.
- Detail-oriented: You’re committed to maintaining compliance, high standards, and operational efficiency.
- We pay for a Blue light card
- We are a Real Living Wage Employer
- We support employees in achieving a Level 2 to Level 5 diploma
- Earn a £50 voucher for every friend you refer who joins our team
- We help you save for Christmas
- Wellbeing support including up to 6 face-to-face counselling sessions
- We have an in-house wellbeing team to support you
- 24/7 live chat and video calls with trained counsellors, and free financial and legal advice
- We reward Employees of the Month with a £100 voucher
- We offer in-house womens health support
- You accumulate holiday pay as you work
- We host employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party
- You have two Volunteer Days per year, to support local charities and initiatives
If you’d like to discuss your application before applying, or find out more about the role, please contact [emailprotected] .
SHCHOJ
- Blue light card – we’ll pay for it.
- Reflecting the hard work that you do.
- We help you save for Christmas.
- Wellbeing support including up to 6 face-to-face counselling sessions.
- In-house wellbeing team to support you.
- 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
- We reward Employees of the Month with a £100 voucher.
- Employee events throughout the year, including fish and chips on the beach.
- Consistent support from our team of Nurses and Field Care Supervisors.
- Accumulate holiday pay as you work.
- Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party.
- 25 days annual leave, plus bank holidays and your birthday!
- £100 Specsavers voucher for eye tests and glasses.
- Two Volunteer Days per year, to support local charities and initiatives.
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Care Coordinator employer: Superior Healthcare
Contact Detail:
Superior Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with Superior Healthcare's mission and values. Understanding their commitment to compassionate care will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Superior Healthcare. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your organisational skills and client-focused approach. Highlighting these traits will show that you can thrive in a fast-paced environment while delivering personalised support.
✨Tip Number 4
Research common challenges faced by Care Coordinators in complex care settings. Being able to discuss these challenges and propose potential solutions during your interview will demonstrate your proactive mindset and readiness for the role.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Care Coordinator. Highlight your experience in managing client caseloads and delivering person-centred care in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, client-focused approach, and attention to detail, as these are key attributes for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Use specific examples from your past experiences to demonstrate how you meet the requirements outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the healthcare sector.
How to prepare for a job interview at Superior Healthcare
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share personal experiences or stories that highlight your commitment to providing compassionate care, as this aligns with the company's mission.
✨Demonstrate Organisational Skills
As a Care Coordinator, you'll need to manage multiple priorities. Be prepared to discuss specific examples of how you've successfully organised tasks or managed a caseload in previous roles, showcasing your ability to thrive in a fast-paced environment.
✨Highlight Team Collaboration
The role requires effective collaboration with clients, families, and colleagues. Prepare to talk about your experience working in teams, how you communicate effectively, and any strategies you use to build strong relationships with clients and their families.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to deliver person-centred care. Think of examples where you've had to innovate or improve service delivery, and be ready to explain your thought process and outcomes.
