Complex Healthcare Support Worker in Basingstoke
Complex Healthcare Support Worker

Complex Healthcare Support Worker in Basingstoke

Basingstoke Full-Time 14 - 17 £ / hour (est.) No home office possible
Superior Healthcare

At a Glance

  • Tasks: Provide compassionate support to a client with complex brain injury in their home and community.
  • Company: Join a dedicated team focused on rehabilitation and positive outcomes.
  • Benefits: Earn £14.30 - £17.60 per hour, with paid training and holiday pay.
  • Other info: Flexible shifts and ongoing support from healthcare professionals.
  • Why this job: Make a real difference in someone's life while gaining valuable experience.
  • Qualifications: Experience in complex care and a full UK driving licence required.

The predicted salary is between 14 - 17 £ per hour.

Healthcare Assistants - Complex Brain Injury Support

Please make an application promptly if you are a good match for this role due to high levels of interest.

  • 2:1 Days • 1:1 Waking Nights • 12-hour shifts (8am-8pm / 8pm-8am)
  • Drivers required

We are recruiting confident, resilient and engaging Healthcare Assistants to join a brand-new 24/7 support team for a client living with the long-term effects of a severe traumatic brain injury. This is an exciting opportunity to help build a proactive, rehabilitation-focused team supporting one client in their own home and local community.

About the role

The client sustained significant injuries following a road traffic incident and now requires consistent, structured support. You will be part of a dedicated team delivering:

  • 2:1 support during the day (8am-8pm)
  • 1:1 waking night care (8pm-8am)

Your role will include:

  • Personal care and daily living support
  • Safe management of a suprapubic catheter (training provided)
  • Supporting memory strategies and orientation
  • Managing perseveration and maintaining boundaries
  • Encouraging safe, meaningful conversations
  • Community access and rehabilitation activities
  • Promoting independence, confidence and routine

About the client

The client experiences:

  • Poor memory and recognition due to severe TBI
  • Perseveration on certain topics
  • Reduced social awareness
  • Language that may include swearing or graphic themes
  • Episodes of disinhibition

Despite this, he is described as:

  • Very amenable
  • Enjoys banter and conversation
  • Responds extremely well to positive feedback and encouragement
  • Fun and engaging to work with when routines are consistent

We are looking for a team who can bring structure, patience, humour and a proactive approach.

What we're looking for

  • Previous experience in complex care, brain injury, mental health or PBS-style support
  • Confidence maintaining boundaries & using redirection techniques
  • Willingness to support community rehabilitation activities
  • A full UK driving licence and your own vehicle
  • Ability to work 12-hour shifts and commit to at least 2 shifts per week
  • Must already be based in the UK (sponsorship not available)

What we offer

  • £14.30 - £17.60 per hour
  • Paid induction & ongoing specialist training
  • Option to complete an NVQ/Diploma
  • Holiday pay & pension
  • Blue Light Card - fully funded
  • Referral rewards
  • Employee Assistance Programme
  • Menopause support
  • Continued support from our nurses, supervisors and complex care leads

If you're confident, compassionate and enjoy supporting adults with cognitive or behavioural needs, we'd love to hear from you.

Complex Healthcare Support Worker in Basingstoke employer: Superior Healthcare

Join our dedicated team as a Complex Healthcare Support Worker, where you will have the opportunity to make a meaningful impact in the life of a client recovering from a severe brain injury. We pride ourselves on fostering a supportive work culture that values resilience, compassion, and teamwork, offering comprehensive training and development opportunities, including the chance to pursue an NVQ/Diploma. With competitive pay rates, flexible shifts, and additional benefits such as a Blue Light Card and employee assistance programmes, we are committed to ensuring our staff feel valued and supported in their roles.
Superior Healthcare

Contact Detail:

Superior Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Healthcare Support Worker in Basingstoke

✨Tip Number 1

Get to know the company and the role inside out. Research their values, mission, and the specifics of the Complex Healthcare Support Worker position. This will help you tailor your approach and show genuine interest during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.

✨Tip Number 3

Prepare for the interview by practising common questions related to complex care and brain injury support. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to shine!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Complex Healthcare Support Worker in Basingstoke

Personal Care
Daily Living Support
Suprapubic Catheter Management
Memory Strategies Support
Boundary Management
Community Rehabilitation Activities
Encouraging Independence
Confidence in Maintaining Boundaries
Redirection Techniques
Experience in Complex Care
Experience with Brain Injury
Mental Health Support
Proactive Approach
Patience
Humour

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience in complex care and brain injury support. We want to see how your skills match the specific needs of our client, so don’t hold back on showcasing relevant examples!

Show Your Personality: We’re looking for confident and engaging individuals, so let your personality shine through in your written application. Share a bit about yourself and why you’re passionate about supporting those with cognitive or behavioural needs.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your key points stand out. This helps us get a quick sense of who you are and what you bring to the table.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at Superior Healthcare

✨Know Your Client

Before the interview, take some time to understand the specific needs of the client you'll be supporting. Familiarise yourself with the effects of severe traumatic brain injuries and think about how you can contribute to their rehabilitation. This will show your potential employer that you're genuinely interested in the role and ready to make a difference.

✨Showcase Your Experience

Be prepared to discuss your previous experience in complex care or similar roles. Think of specific examples where you've successfully managed challenging situations or supported individuals with cognitive or behavioural needs. This will help demonstrate your confidence and resilience, which are key traits for this position.

✨Emphasise Teamwork

Since you'll be part of a dedicated team, highlight your ability to work collaboratively. Share examples of how you've contributed to a team environment in the past, especially in high-pressure situations. This will reassure the interviewer that you can bring structure and support to the team dynamic.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team's approach to rehabilitation, the client's daily routine, or the training provided. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Complex Healthcare Support Worker in Basingstoke
Superior Healthcare
Location: Basingstoke

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