At a Glance
- Tasks: Lead and support multiple children's residential homes, ensuring high standards of care and compliance.
- Company: SuperCare, a dedicated provider of children's residential services in East Sussex.
- Benefits: Competitive salary, performance bonuses, 24/7 GP access, and extensive training opportunities.
- Other info: Join a supportive team with clear progression pathways and a focus on professional development.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in children's residential care and strong leadership abilities required.
The predicted salary is between 50000 - 55000 £ per year.
Location: Eastbourne (Multi-site)
Salary: £50,000 - £55,000
Hours: 40 hours per week
About The Role:
We are looking for experienced and highly capable Managers to provide operational oversight across our Children's Residential Homes in East Sussex. This is a pivotal leadership role designed to strengthen stability, consistency, and compliance across services, while providing hands-on support to Registered Managers and Responsible Individuals. This role exists to ensure that no home within SuperCare drops below our expected standards, regardless of staffing challenges, transitions or external pressures. The Super Lead will be in a senior operational leadership role, responsible for maintaining stability, performance and compliance across multiple homes. You will step into homes during periods of pressure, transition, or absence, and play a key role in maintaining high standards of care and safeguarding.
Key Responsibilities:
- Provide oversight across all homes, ensuring compliance with Ofsted regulations and the Children's Home Regulations 2015
- Work closely with Responsible Individuals to ensure each home has strong, consistent leadership and operational support
- Be trusted to make decisive operational decisions when required, always in the best interests of our young people and the stability of our homes
- Offer hands-on support to Registered Managers, particularly during periods of challenge, transition or increased risk
- Be able to step in as Acting / Interim Home Manager during sickness, absence, or vacancies where required
- Maintain high standards of safeguarding, care quality and regulatory compliance across all services
- Lead and support on serious incident reviews, audits and quality improvement plans
- Support Managers in embedding consistent routines, structure and emotional safety for young people
- Work collaboratively with external professionals
- Provide guidance and support on staffing, recruitment and safer recruitment practices
- Oversee and support performance management, supervision and development of management teams
- Take responsibility for our Super Squad, including rota planning, deployment and operational expectations
- Support the development and effectiveness of the Super Team model across homes
About You:
We are looking for an experienced, resilient and credible leader who can operate at pace whilst maintaining high standards of care and compliance. You will have:
- Experience as a Deputy Manager or above within a Children's Residential Home
- Proven ability to stabilise, lead and improve services in challenging environments
- Strong working knowledge of Ofsted regulations, safeguarding frameworks and compliance expectations
- A calm, authoritative and trauma-informed leadership style
- The ability to step into leadership roles quickly and effectively
- Strong problem-solving and decision-making capability
- Confidence in supporting and developing other leaders
- Must be willing to become a Registered Manager on a temporary or permanent basis if operationally needed
- Level 3 Diploma in Residential Childcare
What We Offer:
- Competitive salary package
- Performance related bonus schemes
- 24/7 GP access
- Extensive training and CPD opportunities
- Fully funded Level 5 Qualifications
- Strong central support functions (HR, Finance, Recruitment, Training, Therapy)
- Enhanced maternity and paternity leave
- Clear progression pathways
Safer Recruitment: All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.
SuperLead in Eastbourne employer: SuperHiring
SuperCare is an exceptional employer dedicated to providing outstanding care in a supportive and progressive environment. With a strong focus on employee development, we offer extensive training opportunities, including fully funded qualifications, and a culture that prioritises wellbeing and teamwork. As a House Leader in Eastbourne, you will not only lead a passionate team but also make a meaningful impact on the lives of vulnerable young people, all while enjoying competitive pay and flexible working arrangements.
