SeniorCoach (SeniorResidential Support Worker)– Ofsted Registered Children’s Residential Home
Location: Eastbourne
About The Role:
We areseekingpassionate and resilientSeniorCoaches (SeniorResidential Support Workers) to join our Ofsted Registered Children’s Residential Homes in Eastbourne.
This is a rewarding opportunity to support children and young people who have experienced trauma,instabilityand adversity, helping them to build safe,stableand ambitious futures.As a Senior Coach, you will lead practice on shift, support less experienced staff and help maintain high standards of care, safeguarding and behaviour management within the home.
You will work closely with Team Leaders and management to create a stable, nurturing and structured environment where young people feel safe, understood and supported to achieve positive outcomes.
Our home is a specialist residential children's home supporting young people aged up to 18 years with learning disabilities and a range of complex and additional needs, including Foetal Alcohol Spectrum Disorder (FASD), ADHD, sensory processing difficulties, moderate language disorder, microcephaly, cortical visual impairment, sleep difficulties and suspected Autism Spectrum Condition (ASC). Young people may present with behaviours that challenge, emotional dysregulation and communication difficulties, requiring high levels of therapeutic support.
Our home provides a safe, nurturing and therapeutic environment where young people are supported through Positive Behaviour Support (PBS), trauma informed and person centred approaches to develop independence, access education, strengthen family relationships, build positive relationships and achieve the best possible outcomes.
At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development.
Key Responsibilities:
- Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery
- Support and guide Coaches during shifts, promoting accountability and high standards of care
- Ensure care plans, risk assessments and PBS strategies are consistently followed
- Respond appropriately to incidents and elevate concerns in line with safeguarding procedures
- Support young people with emotional regulation, behaviour management and daily routines
- Build trusting, professional and therapeutic relationships with young people
- Act as a key worker, supporting young people to achieve positive outcomes
- Contribute to care planning, reviews and outcome tracking
- Support engagement in education, routines and meaningful activities
- Maintain accurate records, incident reports and regulatory documentation
- Promote trauma informed, child centred and therapeutic care approaches
- Contribute to reflective practice, teammeetingsand staff development
- Maintain a safe,cleanand homely environment within the home
- Administer medication safely in line with training and policy
- Work flexibly across different homes within the service whererequired
About You:
- Experience working with children and young people
- Previous experience within residential childcare or a similar care setting
- Level 3 Diploma in Residential Childcare (or equivalent)
- Strong safeguarding knowledge and understanding of professional boundaries
- The ability to remain calm, regulated and solution focused under pressure
- Strong communication and interpersonal skills
- A trauma informed and child centred approach to care
- The ability to support and guide less experienced staff
- A commitment to delivering outstanding care and outcomes for young people
- Flexibility to work shifts including evenings,weekendsand bank holidays
What We Offer:
- Competitive salary package
- Extensive training and development opportunities
- Fully funded Level 3 and Level 5 qualifications
- Performance related bonus scheme
- 24/7 GP access
- Extensive training and CPD opportunities
- Leadership mentoring and internal progression pathways
- Supportive team culture focused on development and wellbeing
Working Hours & Shift Patterns:
SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role.
Day Shifts
- 1 day on, 2 days off (rolling rota)
- 07:30am – 10:30pm (15 hour shifts)
Waking Night Shifts
- 2 nights on, 2 nights off (rolling rota)
- 10:00pm – 08:00am (10 hour shifts)
Shift patterns may vary depending on the needs of the home and the young people we support.
Safer Recruitment
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
Senior Coach in Eastbourne employer: SuperHiring
SuperCare is an exceptional employer dedicated to providing outstanding care in a supportive and progressive environment. With a strong focus on employee development, we offer extensive training opportunities, including fully funded qualifications, and a culture that prioritises wellbeing and teamwork. As a House Leader in Eastbourne, you will not only lead a passionate team but also make a meaningful impact on the lives of vulnerable young people, all while enjoying competitive pay and flexible working arrangements.
