At a Glance
- Tasks: Support young people with autism and complex needs while mentoring junior staff.
- Company: Ofsted rated 'Good' home in Croydon with a focus on care and support.
- Benefits: Above-average salary, extensive training, private healthcare, and wellbeing support.
- Other info: Pathway to Team Leader roles with free parking and gym stipend.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience with autism, strong de-escalation skills, and a calm approach to challenges.
The predicted salary is between 30000 - 40000 £ per year.
As a Senior Day Coach at this Ofsted rated "Good" home in Croydon, you’ll still be on the floor, side by side with the young people — but your added value is in the expertise you share with others. You’ll be the one junior staff look to when a situation escalates, showing them how to stay calm, keep safe, and use positive strategies. You'll support your Team Lead and be a role model in the hardest moments, helping newer colleagues grow in confidence.
The young people here are strong, determined, and each live with autism and complex processing needs. Their behaviours can include aggression such as hitting, spitting, hair pulling, or ripping clothes. Some express themselves through very challenging language — from racial abuse to graphic conversations — and others are drawn into online obsessions.
What You’ll Do:
- Support children with autism, epilepsy, diabetes, and mental health challenges.
- Step into difficult incidents and model safe, professional practice.
- Share your expertise in behaviour management with junior staff.
- Provide personal care with dignity and respect.
- Offer informal coaching and encouragement to Day Coaches.
- Maintain accurate records and communication.
What We’re Looking For:
- Strong background in autism and behaviours that challenge.
- Skilled in de-escalation and safe interventions.
- Calm and professional when faced with aggression or offensive language.
- Physically fit, resilient, and reliable.
- Able to mentor others by example, not just instruction.
Benefits Working at SuperCare:
- Salary 20% above sector average.
- 36 days of advanced training annually.
- Fully funded Level 3 Diploma (if not already held).
- Private healthcare and GP-on-demand.
- Gym stipend and wellbeing support.
- Pension and bonus scheme.
- Free parking and car access to transport young people.
- Pathway into Team Leader roles.
Senior Day Coach - Norwood TM in Croydon employer: SuperHiring
At SuperCare, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Croydon. Our commitment to employee growth is evident through our extensive training programmes and clear pathways to leadership roles, ensuring that you can thrive while making a meaningful impact in the lives of young people with autism and complex needs. With competitive salaries, comprehensive healthcare benefits, and a focus on wellbeing, SuperCare stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Day Coach - Norwood TM in Croydon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, plus it gives you some great talking points.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience with autism and behaviour management can shine through. We want you to show off your skills and how you can support the team!
✨Tip Number 3
Be ready to share real-life examples of how you've handled challenging situations. Whether it's de-escalating a tense moment or mentoring a junior staff member, we love hearing about your hands-on experience.
✨Tip Number 4
Don’t forget to ask questions during your interview! It shows you're genuinely interested in the role and helps us see how you think. Plus, it’s a great way to find out if this is the right fit for you.
We think you need these skills to ace Senior Day Coach - Norwood TM in Croydon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting young people shine through. We want to see how your experiences align with our mission and how you can make a difference in their lives.
Be Specific About Your Skills:Highlight your background in autism and behaviour management clearly. We’re looking for specific examples of how you've handled challenging situations and supported others, so don’t hold back!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Share your personal journey and insights, but ensure your application reflects the seriousness of the role and the environment you'll be working in.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SuperHiring
✨Know Your Stuff
Make sure you brush up on your knowledge of autism and behaviour management techniques. Be ready to discuss specific strategies you've used in the past, especially those that involve de-escalation and safe interventions. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Mentoring Skills
Since the role involves mentoring junior staff, think of examples where you've successfully guided others. Share stories that highlight your ability to remain calm under pressure and how you've helped colleagues grow in confidence. This will demonstrate your leadership potential.
✨Stay Calm and Collected
Expect questions about handling challenging behaviours. Prepare to explain how you would approach situations involving aggression or offensive language. Use real-life examples to illustrate your calmness and professionalism in tough moments, as this is crucial for the role.
✨Engage with the Young People’s Needs
Familiarise yourself with the specific needs of the young people you'll be working with. Be prepared to discuss how you would provide personal care with dignity and respect, and how you can support their unique challenges. This shows your commitment to their wellbeing and development.
