Superdry is seeking a diligent Service Desk professional to provide high‑quality technical support to our global workforce. You will own incidents from initial logging to resolution, across Windows, macOS and M365, while maintaining communication and meeting SLAs.
You'll work with the Service Desk Engineer and other specialists to resolve issues, identify trends, and contribute to a smooth IT operations workflow in a fast‑paced retail environment.
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IT Service Desk Technician - Windows, macOS & M365 Support in Cheltenham employer: Superdry
Superdry is an excellent employer that fosters a vibrant and inclusive work culture, where creativity and passion for fashion thrive. As a Sales Assistant, you will enjoy opportunities for personal growth and development while being part of a dynamic team dedicated to delivering exceptional customer experiences. Located in a lively retail environment, Superdry offers unique advantages such as employee discounts and a supportive atmosphere that encourages collaboration and innovation.
